Reports to: Group Health and Safety Manager
Responsible for: Caretaker/Cleaner Department Assets, Decarbonisation & Growth
Tenure: Permanent
Hours: Full time, 35 hours per week
Salary: £32,899 per annum
About Cynon Taf Community Housing Group
Cynon Taf Community Housing Group (CTCHG) is a housing association based and rooted in Rhondda Cynon Taf.
We are committed to a vision of healthy valleys communities where everyone feels connected, supported and hopeful about the future. To play our part in that future vision we are on a mission to provide quality homes for current and future generations – and to service our communities by being an inspiring, trusted partner and employer
We currently look after more than 2,000 homes for single people, couples and families, including four developments specifically for older people and, with specialist partners, two refuges for those fleeing domestic abuse and supported homes for people with learning disabilities.
We are also home to two subsidiaries: Down to Zero, a not-for-profit Community Benefit Society that we established to expand our community-led environmental activities. And Cwm Taf Care & Repair, which helps older homeowners and private renters to live independently in their own homes.
Our team is driven by a belief in the power of building strong communities – from creating healthier, greener homes or bringing partners together to develop new services, to helping people live up to their full potential. Driven by strong values of commitment, respect and integrity, we are committed to making a positive difference for our tenants, communities and people.
Main Purpose of the Role
To support the delivery of a safe, compliant, and well-maintained environment across the housing association’s properties, offices, and communal facilities. You will ensure legal compliance, champion a positive safety culture, and coordinate day-to-day facilities management to protect tenants, colleagues, contractors, and visitors.
Deliver high-quality, efficient, and cost-effective services aligned with organisational goals, regulations, and customer needs. Promote value for money, excellent customer care, and a proactive approach to improvement and adaptability in a dynamic working environment.
Key Responsibilities
- Develop and monitor a full suite of processes, policies and systems to ensure effective management of employer health and safety for the group.
- Provide effective monitoring of operation of group offices and other facilities, including inspection, budget supervision and procurement/ordering.
- Deliver services efficiently, effectively, and with a focus on value for money.
- Provide excellent customer service, ensuring services are responsive to customer needs and feedback.
- Support and contribute to team objectives, learning, and wellbeing as appropriate.
- Use data, insights, and feedback to identify and implement service improvements.
- Actively support contribute to continuous improvement and service development, demonstrating adaptability and a proactive approach to improving services, processes, and outcomes in a dynamic working environment.
- Ensure accurate reporting to managers on performance, risks, and outcomes.
- Promote health and safety, safeguarding, and compliance with organisational policies.
- Uphold the Association’s values: Committed, Respectful, Integrity
- Represent the organisation positively in interactions with external partners, customers, and the community, upholding its reputation and values.
- Promote and uphold equality, diversity, and inclusion in all work.
- Commit to continuous learning and development.
- Demonstrate adaptability, a continuous learning mindset, and a proactive approach to improving services and responding to changing organisational and customer needs.
- Contribute to a positive team environment and achievement of organisational goals.
Key Measures of Performance
- Support the Manager in the development, implementation and monitoring of the organisation’s Health & Safety Policy and management systems.
- Monitor the undertaking and implementation of risk assessments across all properties and operations, implementing proactive measures to mitigate potential property-related hazards.
- Perform regular property and building inspections across housing stock, offices, and communal areas to identify hazards, record defects, and monitor compliance.
- Ensuring remedial actions are taken in a timely manner to ensure statutory compliance.
- Monitor accident, incident, and near-miss investigations, supporting managers in ensuring timely reporting and corrective actions.
- Maintain accurate Health & Safety records, logs, and compliance documentation.
- Provide guidance to staff on health and safety legislation & best practice.
- Oversee day-to-day facilities and maintenance operations for offices, community hubs, and shared spaces.
- Manage contracts and relationships with external service providers and contractors.
- Supervise the head office cleaner, providing day to day advice, support and guidance.
- Monitor contractor safety performance and ensure compliance with CDM regulations where applicable. Support teams with the successful procurement and on boarding of contractors, including contract reviews.
- Ensure statutory servicing and testing such as fire alarms, emergency lighting, water hygiene, electrical testing, and gas safety are carried out and recorded.
- Manage facilities-related procurement, including equipment, supplies, and service contracts.
- Assist in fire safety compliance, including fire risk assessments, recommendations and remedial actions, ensuring that evacuation plans, drills, and fire safety equipment are maintained and up to date.
- Provide guidance, support, and deliver H&S training (e.g. toolbox talks, and briefings to staff, contractors, tenants etc.
Person Specification
All our staff are expected to commit to and exhibit values, attitudes and behaviours that contribute positively to our vision and mission and the values set out in our organisational Values (see Annex 1)
Qualifications
- NEBOSH General Certificate.
Experience
- Experience in a health & safety or facilities role, ideally within social housing, property management, or a similar environment for a minimum of 5 years.
Knowledge
- Knowledge of H&S legislation including HSAWA, The Regulatory Reform (Fire Safety Order) RIDDOR, COSHH, and other associated regulations.
Skills & Abilities
- Excellent analytical, reporting, and IT skills (including Excel, Word, Outlook, and housing systems).
- Strong customer focus, communication, and collaboration abilities.
Other
- Valid full driving license and daily access to a vehicle.
- Commitment to organisational values.
Desirable
It would also be beneficial for the post holder to have;
- Membership of professional organisation Tech IOSH) or Cert IOSH.
- Fire safety qualifications (e.g., Fire Marshal, Fire Risk Assessment).
- First Aid or willingness to become a First Aider.
- Experience handling contractor management and facilities contracts.
- Knowledge of CDM regulations and building compliance requirements.
- Procurement experience
If you want further information or to arrange an informal discussion, please email.