Health Coordinator for Families First Partnership

NHS; Telford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare organization in Telford seeks a Health Coordinator to implement the Families First Partnership Programme. This role includes advising on safeguarding practices and coordinating efforts among multiagency teams. Successful candidates will have extensive safeguarding experience and a nursing background. They will play a key role in ensuring all service delivery meets the highest standards while promoting a compassionate environment for children and families. This position provides an opportunity to influence health services across the region.

Qualifications

• Extensive experience in safeguarding children and health systems.
• Expertise in implementing statutory guidance related to child protection.
• Proven ability to work in a multiagency environment.

Responsibilities

• Lead the implementation of the Families First Partnership Programme.
• Advise and coordinate actions for effective safeguarding in health.
• Manage local health partnerships and oversee project funding.

Skills

Extensive safeguarding experience

Partnership and multiagency working

Evidence of working with multiagency teams

Evidence of supporting teams with change

Supervision

Education

Nursing or Midwifery qualification

Job description

Health Coordinator for Families First Partnership

The closing date is 31 January 2026

The Families First for Children Pathfinder (FFP) was announced in February 2023 as part of the government's children's social care implementation strategy, Stable homes, built on love. In March 2025, the Families First Partnership Programme Guide was published outlining the delivery expectations for safeguarding partners in England in the implementation of family help, multiagency child protection reforms and making greater use of family group decision making. Health is a key partner in the implementation of this reform and therefore the post holder will play a pivotal role in driving this forward across the health system.

Main duties of the job

The post holder will be responsible for the delivery of the expected functions of the lead health role within the Families First Implementation Team working with the Designated Nurses for Safeguarding Children and key stakeholders to provide expert advice, action and coordination to promote the effective safeguarding of children and young people and their families across Shropshire Telford and Wrekin, ensuring the ICBs and provider trusts are complaint with the Families First Partnership (FFP) Programme requirements as per programme guide, Working Together to Safeguard Children (2023), Children's Social Care Framework (2023) and any subsequent changes in legislation or statutory guidance.

The postholder is an expert practitioner in all aspects of safeguarding children. The post holder will work within a supportive team and will report to the Designated Nurses for Safeguarding Children, Local Authority colleagues and key stakeholders involved in the implementation of FFP.

About us

About us - Shropshire, Telford & Wrekin (STW) Integrated Care Board (ICB)

Our goal as an organisation is to lead and support delivery of the four Integrated Care System (ICS) aims across STW.

• Improving outcomes in population health and care
• Tackling inequalities in outcomes, experience, and access
• Enhancing productivity and value for money
• Helping the NHS to support broader social and economic development.

All staff are required to model the values of the organisation detailed below, to support the ICB to successfully deliver these aims.

Job responsibilities

Work with the Designated Nurses for Safeguarding Children, FFP leads and health partners to implement and embed systems to deliver high quality person-centred care with compassion, dignity and respect with good health outcomes.

Facilitate effective multi-disciplinary team working at service level, setting clear and measurable improvement outcomes.

Expert health advisor within the FFP project, to share progress with the Designated Nurse for Safeguarding Children who will liaise with NHSE to support with the roll out of the project across the country and to DfE.

Work with the Designated Nurses on the coordination of the funding provided from the FFP project for health for any additional posts required. As the project and model is in place there may be the need to support the development of business cases to access funding within organisations/commissioning.

Develop and promote a positive culture within all health organisations to enable continuous quality and service improvement.

Supporting the Designated Nurses for Safeguarding Children to write exception reporting and briefing papers.

Support the effective management of patient pathways through all the health organisations involved ensuring safety and best patient experience is upper most in all decision making.

Ensure that everyone within sphere of delivery is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally.

Provide line management (including annual performance development reviews) to a small group of staff who have a dedicated role in FFP within the ICB if required.

Be responsible for the oversight and management of developing the new additional roles as required. The coordinator will work with the Designated Nurses for Safeguarding Children in getting these in place and supporting with carrying out the necessary HR processes and procedures.

Act as a line manager for the new additional posts as part of the FFP model and be responsible for recruitment, career development, performance and work evaluation.

Act as a positive role model, creating a supportive ethos to empower staff to contribute to the delivery of excellent person-centred care.

To provide consultation, support and professional advice on health matters and act as a specialist health resource for clinical, non‑clinical health care staff and multi‑agency partners, always working with the post holder’s competency, seeking further support when required.

Be an effective leader of change, embedding a culture of continuous quality improvement.

Implement agreed systems to ensure the nursing workforce is fit for purpose in relation to statutory and mandatory training.

Implement agreed systems to ensure the workforce is fit for purpose in relation to statutory and mandatory and additional training identified within the reforms.

Provide Clinical Supervision for nursing / midwifery staff.

To practice within the NMC Code of Professional Conduct ensuring knowledge and clinical expertise is maintained and developed within the scope of Professional Practice. to maintain a valid NMC registration.

Take timely action when professional standards fall short of those acceptable.

Take action to address poor patient experience identified through trend analysis/complaints and report outcomes to the associated health agency.

Work with the health leads in aligning IT systems and developing new health documentation and information sharing policies and procedures as part of the implementation of FFP.

Lead on developing, implementing and evaluating FFP and health systems and processes including providing feedback on any implementation issues as they arise.

Lead a culture of continuous quality improvement through use of audit, patient feedback and reflection by self and within the health services.

Lead and be involved in service redesign across all areas, analysing performance and identifying areas of collaborative working.

Lead in the redesign and planning for FFP across all health organisations involved in the model.

Develop and implement an effective workforce plan to support service delivery and quality standards.

Contribute to the review and development of roles ensuring they add value to the child and family's pathway.

Understand the practicalities of information sharing and seeking between and within agencies and how this can support effective decision making.

To lead from a health perspective on development of any Information Governance processes.

Ensure dissemination of knowledge and implementation of plans related to the organisations quality and safety agenda, supporting the preventing harm campaign.

Demonstrate by self and through designated service areas compliance to the pledges of the NHS Constitution.

Implement agreed systems to identify opportunities for learning and sharing good practice.

Lead on the development of necessary health policy development and improvement actions.

Take a corporate lead for defined projects or pieces of work within the FFP reforms.

Contribute to the delivery of the health economies strategic objectives across the health partner agencies.

Support commissioned services and primary care in developing and updating safeguarding policies and procedures in line with appropriate legislation, local and national guidance.

Work with the Designated Nurses, Doctor and Named GPs to support commissioned services and primary care in developing and updating policies and procedures in line with appropriate legislation, local and national guidance.

Identification of key trends or developments in practice relating to the safeguarding agenda, highlighting where further research and audit are needed.

Be an effective leader of change, embedding a culture of continuous quality improvement.

Implement and engage research and evidence based practice to develop the skills of others.

Develop, test and report back on strategic and systemic integration with existing programmes and practice.

Develop shared practice framework to ensure all leaders and partners operating across family help, child protection and safeguarding communicate the importance of whole system working and embed a system wide families first culture.Provision of Safeguarding Children expertise and leadership throughout the health economy and multi‑agency partnerships.

Foster excellent working relationships, at a senior level, on matters relating to FFP strategic direction, policy interpretation and implementation of the FFP reforms.

A high degree of communication and liaison is required of this post in order to develop and maintain strong working relationships and up to date knowledge and information across the health economy and partner agencies.

Operational Responsibility

The role supports the business in driving transformation as well as value for money.

The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.

Financial and Physical Resources Responsibility

Budget holder for department/service and or project.

Human Resources Responsibility

Day to day management; for department.

Manages team; develops project training programmes/ line manage.

Information Management Responsibility

Occasional requirement to use computer software to develop or create statistical reports requiring formulae, query reports.

Planning and Organisation Responsibility

Plan and organise broad range of complex activities; formulates, adjusts plans, or strategies/formulate long‑term strategic plans, involving uncertainty, may impact across the whole organisation.

Develops a range of plans/long term strategic plans for performance and service.

Improvement in new areas across organisations.

Policy and Service Development Responsibility

Responsible for policy implementation, development for directorate or equivalent.

Develops policies for implementation of specialist programme across the organisation/sector.

Research and Development Responsibility

Regularly undertake research and development activity.

Undertakes complex audits/surveys related to programme.

Freedom to Act

Works to general policies, has freedom to establish interpretation.

Interprets national guidelines for organisation.

Analytical and Judgemental Responsibility

Highly complex facts or situations, requiring analysis, interpretation, and comparison of a range of options.

Makes decisions on a range of highly complex issues where there may be more than one course of action; interprets national guidance; expert in their field.

Communication Responsibility

Provides and receives highly complex, sensitive, and contentious information;

Agreement or co‑operation required; Presents complex, sensitive, or contentious information to large groups Persuades board, senior managers of the importance of the initiative/programme.

Negotiate with and motivate on project delivery, including linking in with other initiatives, Very sensitive information about performance and change.

Makes formal presentations to large groups.

Person Specification

Experience

• Extensive safeguarding experience
• Nursing or Midwifery experience
• Partnership and multiagency working

Skills

• Evidence of working with multiagency teams
• Evidence of supporting teams with change
• Supervision
• Evidence of recent supervision training
• Evidence of recent multiagency training

Knowledge

• Knowledge of safeguarding statutory guidance
• Knowledge of Families First Partnership
• Knowledge of other guidance impacting on child health and wellbeing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS Shropshire, Teford and Wrekin Integrated Care Board