Health Club Team Member

Oxford Belfry - Health Club; Milton Common; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading health club in Milton Common seeks a dedicated Personal Trainer or Fitness Instructor to provide exceptional guest service, handle health club bookings, and support membership sales. The ideal candidate will possess a minimum Level 2 qualification, excellent communication skills, and the ability to multi-task in a fast-paced environment. Join a premier establishment offering a range of benefits including free health club membership and professional development opportunities.

Benefits

Free health club membership

Discounts across The QHotels Collection

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Minimum level 2 qualification as a Personal Trainer / Fitness Instructor or equivalent.
• Excellent customer service and communication skills are required.
• Ability to work under pressure and multi-task efficiently.
• Strong attention to detail is essential.

Responsibilities

• Welcome and greet guests and make health club bookings.
• Support with membership sales and enquiries.
• Conduct gym inductions for new members and regular gym assessments.
• Carry out daily checks as part of the retention strategy.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2 qualification

Job description

Do you pride yourself on providing outstanding guest service?

Benefits

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent.
• Excellent customer service & communication skills
• Ability to work under pressure and multi‑task
• Strong attention to detail

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154‑bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.