Health Care Support Worker - Older Adult Mental Health Inpatients

Midlands Partnership NHS Foundation Trust; Stafford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A regional healthcare provider in Stafford is seeking a compassionate Healthcare Support Worker to join their Older Adult Mental Health Inpatient team. The role involves providing support to service users, assisting in care plans, and ensuring high-quality treatment. Applicants should possess a Level 2 Diploma in Health and Social Care and demonstrate relevant experience. This position offers career progression opportunities within the NHS, making it a fulfilling choice for aspiring healthcare professionals.

Benefits

Ongoing training and support

Career development opportunities

Qualifications

• Experience of working as part of a team in mental health settings.
• Experience with people with mental health needs in a multi-disciplinary environment.
• Personal experience as a service user or carer.

Responsibilities

• Provide support and therapeutic time with service users.
• Assist in implementing and evaluating care plans.
• Report and communicate service users' health status effectively.

Skills

Knowledge of mental health issues

Literacy and verbal skills

Ability to manage emotions

Independent work and self-motivation

Education

Level 2 Diploma in Health and Social Care

NVQ 2 in Health and Social Care

Job description

Health Care Support Worker - Older Adult Mental Health Inpatients

The closing date is 05 January 2026

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Join our team as a Healthcare Support Worker based St George's Hospital, Stafford, and start your rewarding career with us!

Midlands Partnership University NHS Foundation Trust (MPFT) is offering an exciting development opportunity to join our team as a Band 2 Healthcare Support Worker and to complete a Development Programme. Upon completion of the programme, you will progress to a Band 3 Senior Healthcare Support Worker.

Older Adults Mental Health Bromley Ward is an assessment ward covering South Staffordshire. We provide care for individuals over 65 years presenting with functional mental health conditions or early stages of dementia.

We are looking for a caring, compassionate individual to work within our older adult inpatient team who are committed to providing high quality care and treatment to our patients. Working in an older adult environment can be challenging, but with the right team, positive attitude, and resilience we are rising to the challenge and reaping the reward of being able to support people during their most challenging times.

If you are currently working as a Band 3 in a mental health setting within an NHS organisation, we also encourage you to apply, please include reference to this in your supporting statement. Should you be successful we are offering a salary match.

Main duties of the job

• To provide support and spend therapeutic time with an allocated group of service users with mental health needs.
• To support service users to maximise their quality of life and provide a positive patient experience through the delivery of high quality, outcome measured care and evidence-based interventions.
• To assist Registered Professionals in the implementation and evaluation of individualised care plans.
• Regularly report and effectively communicate service users' health status and care aims in care records and verbal reports to Registered Professional Staff members and other members of the multi-disciplinary team, including while supporting section 136 assessments and ECT treatment.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

If you would like to discuss the role further please don't hesitate to contact Catherine Leach, Ward Manager - [e-mail]

Person Specification

Qualifications

• Level 2 Diploma in Health and Social Care OR NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
• Demonstrable knowledge and experience as outlined below

Experience

• Experience of working as part of a team and delivering a customer focused service.
• Experience of working with people with Mental Health needs as a member of a multi-disciplinary team.
• Experience of being a service user or carer.

Skills & Knowledge

• Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion.
• Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology.
• Skills in managing situations of high expressed emotions, and an ability to manage one's own emotional state.
• Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust