Health Care Assistant

Cwm Taf Morgannwg University Health Board; Pontyclun; On-site; GBP 22,000 - 28,000; Part time

Job summary

A health organization in Wales is seeking a Band 2 Healthcare Support Worker (HCSW) for its Mental Health Inpatient Unit. This role involves delivering high-quality person-centered care, collaborating with a multidisciplinary team, and ensuring patient safety. Ideal candidates will possess excellent communication skills and a genuine interest in mental health care. The position is part-time at 24 hours per week to cover maternity leave.

Qualifications

• Welsh speaking and listening skills at Level 3 (B2) desirable.
• Ability to work collaboratively within a mental health team.
• Understanding of patient care and safety protocols.

Responsibilities

• Develop communication skills with patients and staff.
• Observe and report effects of interventions to registered nurse.
• Support service users in meeting personal care needs.

Skills

Excellent communication skills

Teamwork

Empathy

Job description

Overview

An opportunity has arisen for an enthusiastic and highly motivated Band 2 HCSW to join our team on our Mental Health Inpatient Unit based at the Royal Glamorgan Hospital. We provide person centred care for people suffering with significant mental health difficulties and associated challenging presentations. The position is available on our PICU (Psychiatric Intensive Care Unit). These are 1 time posts at 24 hours per week to cover maternity leave. The successful candidate will be expected to work collaboratively with the qualified staff to ensure that a high standard of care is maintained across the unit, and be expected to demonstrate a genuine interest in this field of nursing, displaying excellent people skills such as communication. They will be expected to work as part of a team, ensuring the delivery of high quality person centred patient care. Staff working within this environment are afforded the opportunity to experience diverse mental illnesses.

Responsibilities

• Develop communication skills in order to convey routine information effectively to patients, carers and other staff.
• Observe and report the effects of all interventions to the Registered nurse.
• Ensure effective communication with all members of the MultiDisciplinary Team (MDT), advocates and relatives.
• Ensure all incidents which may compromise health and safety are reported in an appropriate and timely manner.
• Support the delivery of a range of interventions required to support service users meeting their personal care needs, ensuring safety, privacy and dignity is maintained at all times.
• Observe the safety of service users at all times and assist with safe and supportive levels of engagement of patients deemed to be at risk of self harm.
• Develop rapport based upon a working relationship which maintains appropriate boundaries at all times.

Welsh Skills

Desirable: This post is advertised as Welsh Desirable. This does not mean essential; while the candidate does not need to have Welsh, it will be considered an advantage when short-listing candidates. This is not fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see the Croeso Candidate booklet below.

About the Health Board

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but of the diverse communities that we serve.