Health Care Assistant

North London NHS Foundation Trust; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in London is seeking a Health Care Assistant to join the Enfield Mental Health Inpatient Services team. The successful candidate will deliver care under guidance, communicate effectively with service users, and support various healthcare practices while ensuring patient dignity and comfort. Responsibilities include assisting with personal care, maintaining safety, and collaborating with a supportive team. This is a great opportunity to make an impact in mental health care.

Qualifications

• Ability to communicate effectively with service users and colleagues.
• Understand and respect the social, cultural, and religious beliefs of patients.
• Assist with physical care and nutritional support needs.

Responsibilities

• Implement care under supervision and attend to service users' individual needs.
• Communicate changes in patient condition to nursing staff.
• Escort patients to appointments and maintain a safe environment.

Skills

Communication skills

Empathy

Teamwork

Job description

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do.

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

Role: Health Care Assistant – Enfield Mental Health Inpatient Services (Chase Farm Site)

The successful candidate will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on‑going supervision and support. This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user’s care plan or care pathways.

Key Responsibilities

• Work with, talk to and listen to service users and ensure any change in their condition is accurately and promptly communicated to the named nurse.
• Accompany patients, including escorting sectioned patients, to various agencies, centres and other hospitals in the community and outside the Trust as required.
• Take due consideration of the cultural, social and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care.
• Ensure that patients’ nutritional support and personal care needs are met, including assisting with meals and personal care.
• Assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures.
• Assist in the maintenance of a safe and pleasant physical environment for patients and staff.
• Assist in the confidential safe‑keeping of patients’ nursing and medical records, including appropriate entries on RiO.
• Ensure the safe‑keeping of patients’ property and valuables in accordance with policies and procedures.
• Develop and maintain appropriate relationships with patients, relatives and carers.

This is not an exhaustive list; please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Working Locations

In order to meet the needs of the Trust you may be required from time to time to work at different locations. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Our Five‑Year Strategy

1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all.
3. We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.