Health Assessments Delivery Lead

Serco Group plc; Milton Keynes; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading public services company is seeking a Service Delivery Manager in Milton Keynes. This role involves leading a diverse team, ensuring quality service delivery, and meeting performance targets. Candidates should have experience in team management and be able to support remote teams. The position offers competitive benefits and a culture focused on personal and professional development and inclusion.

Benefits

Contributory pension scheme

Life insurance

25 days annual leave plus bank holidays

Employee Assistance Programme

Qualifications

• Experience leading and developing teams.
• Experience of delivering challenging performance targets.
• Health Assessment experience helpful but not essential.

Responsibilities

• Lead a team of functional assessors and site coordinators.
• Monitor team performance against targets.
• Resolve customer complaints effectively.

Skills

Experience leading and developing teams

Delivering challenging performance targets

Support remote teams

Job description

A leading public services company is seeking a Service Delivery Manager in Milton Keynes. This role involves leading a diverse team, ensuring quality service delivery, and meeting performance targets. Candidates should have experience in team management and be able to support remote teams. The position offers competitive benefits and a culture focused on personal and professional development and inclusion.