Health and Safety Senior Risk Manager

QBE Europe; Dartford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Dartford is hiring a Casualty Senior Risk Manager to enhance client risk management and support portfolio growth. The role involves managing Major and Corporate Customer accounts and conducting risk improvement programmes in a hybrid working environment. Relevant health & safety qualifications and experience in risk management are essential. Candidates must hold a valid UK driving licence and be willing to travel. This role offers competitive benefits including flexible working options and a comprehensive pension plan.

Benefits

30 days holiday, with options to buy more

Flexible working opportunities

10% employer pension contributions

Access to mental health support and wellbeing resources

Qualifications

• Strong pragmatic working knowledge and insights of health & safety risks and risk management practices.
• Able to manage technical issues, negotiations and problem solve effectively.
• Will to travel throughout the UK and have a full, clean UK driving licence.

Responsibilities

• Manage Major and Corporate Customer casualty accounts.
• Facilitate customer risk improvement programmes.
• Conduct site surveys and technical desktop reviews.

Skills

Adaptability

Commercial Acumen

Communication

Critical Thinking

Customer Value Management

Detail‑Oriented

Financial Risk Management (FRM)

Insurance Underwriting

Intentional collaboration

Managing performance

Negotiation

Regulatory Compliance

Risk Management

Stakeholder Management

Waterfall Model

Education

Relevant health & safety qualifications – to degree level, NVQ Level 6 or equivalent

Chartered Health & Safety Practitioner CMISOH or on journey to obtain

Job description

Primary Details

Time Type: Full time Worker Type: Employee The purpose of this role is to provide risk improvement advice, conduct loss control surveys, and support Portfolio Managers and Senior Underwriters in managing Major Clients accounts to enhance the profitability and growth of the regional portfolio. This involves evaluating hazard controls, making loss prevention recommendations, and providing technical advice to underwriters, while ensuring business retention and acquisition objectives are met through the delivery of risk management services.

• Location: UK – Home Based
• Type: Permanent, full time
• Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe is currently recruiting an experienced and driven health & safety, environmental and quality professional for a Casualty Senior Risk Manager position in our EO Casualty & Construction Risk Solutions team. As a Senior Risk Manager, you will be providing support for the Practice Leader and Underwriting teams by assisting with identification and management of key risks associated with various liability insurance policy holders.

You will assist the Practice Leader with the management of Major and Corporate Customer accounts through the oversight and provision of health, safety and liability risk management programmes, evaluations and services to help improve the risk profile of our customers and to support business retention and acquisition.

The role provides an exciting opportunity to innovatively apply your health & safety and risk management experience across a number of business sectors through an insurance lens.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

Your new role

• Responsibility for the account management of Major and Corporate Customer casualty accounts.
• Lead in facilitation of customer risk improvement programmes.
• Facilitating reviews regarding insured perils including personal injury, third party property damage and product liability.
• Undertaking risk engineering activities including, but not limited to, facilitating, joining and conducting site surveys, the delivery of our value-add proposition and completion of technical desktop reviews.
• Overseeing the evaluation of clients’ risk control measures in line with industry best practice guidance, including provision and monitoring of identified Risk Improvements and opportunities.
• Overseeing the workflow process for client Risk Solutions activity via our reporting platform – QRisk.
• Recording of risk management activities and data on the appropriate systems to ensure the client work is recorded and visible to the wider client teams.
• Remaining up to date with current industry best practice and liability loss prevention guidance and trends including identifying emerging risks.
• Development of new risk management proposition and activities to enhance QBE’s risk management proposition.
• Assisting the Practice Leader with effective management of outsourced service providers and ensuring service level standards are met.
• Support with the development and mentoring of junior team members.

About You

• Relevant health & safety qualifications – to degree level, NVQ Level 6 or equivalent.
• Chartered Health & Safety Practitioner CMISOH or on journey to obtain.
• Relevant health and safety management or insurance risk management experience is preferential.
• Strong pragmatic working knowledge and insights of health & safety risks and risk management practices.
• Able to demonstrate the ability to manage technical issues, negotiations and problem solve in an effective and efficient manner.
• Be highly motivated, pro‑active, organised to effectively manage a wide client portfolio.
• An effective communicator with demonstrable soft skills, including the confidence to fulfil public speaking activities and to liaise at C‑suite level.
• An empathetic but tenacious consultative approach to engagement.
• The role requires a willingness to travel throughout the UK (and further afield if required) to assist with providing services and support to clients and to support our Underwriting teams at various offices.
• Full, clean UK driving licence is essential.

Benefits

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• QBE is committed to employee wellbeing. You’ll have access to mental health support, wellbeing resources, and employee assistance programs to help you thrive both professionally and personally.

Awards & Recognition

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, apply today.

Your career. At the heart of it.

Skills:

Adaptability, Commercial Acumen, Communication, Critical Thinking, Customer Value Management, Detail‑Oriented, Financial Risk Management (FRM), Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Regulatory Compliance, Risk Management, Stakeholder Management, Waterfall Model

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.