Health and Benefits Operations Apprenticeship 2026

Howden; City Of London; On-site; GBP 23,000; Full time

Job summary

A leading insurance company in London is offering a one-year apprenticeship as an Employee Benefits Operations Apprentice. This role involves gaining a Level 3 qualification while assisting in administrative tasks and shadowing team meetings. No prior experience is needed; ideal for final year college students or recent leavers seeking to develop their skills in a supportive environment.

Benefits

Supportive team environment

Tailored training programme

Potential for future career progression

Qualifications

• Final year sixth form/college students or recent college leavers.
• No experience in insurance is required; we’ll teach you everything you need to know!
• Comfortable and confident communicating with people of all levels.

Responsibilities

• Gain Level 3 qualification with dedicated training.
• Support team with administrative tasks.
• Shadow team meetings to build confidence.

Skills

Proactive

Excellent organization

Team player

Communication skills

Education

GCSE English and Maths at Grade C or 4

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Location: London

Start date: September 2026

Salary: £23,000

Closing date: 21st November 2025

Howden Retail

Our Retail division is spread across the UK and Ireland and focuses on small-medium size enterprises (SMEs), individual clients and private high-net-worth clients, providing them with tailored insurance solutions that meet their unique needs. Whatever the question, the concern, or the risk, we can get the right experts in a room and find the right answer.

Health and Benefits

Our Health and Benefits team are responsible for providing attractive employee benefits plans (known as group risk policies) for our employer clients including perks like private medical and health insurance. Our Operations team play a crucial role in supporting our insurance brokers to deliver outstanding service to clients.

If you are curious about insurance but more interested in what goes on behind the scenes to set client facing teams up for success, this could be a perfect first step in your career.

What is the role?

This is a one-year apprenticeship programme where you will begin your career as an Employee Benefits Operations Apprentice. You will learn how our team makes big ideas happen across the Health and Benefits division. From exploring innovative tools to work smarter to supporting the training of colleagues on new systems and processes, you will play a key role in improving how we operate.

You will be part of a friendly and supportive team who will guide you every step of the way. One day a week will be dedicated to studying towards a Level 3 qualification, all while earning a salary and gaining valuable real-world experience.

What you’ll do?

• You will gain a nationally recognised Level 3 qualification for your relevant programme. As part of this, you’ll spend one day a week studying with your dedicated trainer, who will support you every step of the way to ensure you\'re set up for success.
• Take part in a year long structured development programme designed to help you build the skills and confidence needed to thrive in your role. All of our apprentices take part in this programme, so you’ll have a group of peers to learn alongside.
• Support our team with administrative tasks, such as creating documents for new tools and preparing for training sessions.
• Shadow team meetings and build your confidence to start making key contributions.
• Take part in ad hoc projects to improve processes within the team.

What are we looking for?

No experience in insurance is required; we’ll teach you everything you need to know!

• Final year sixth form/college students or recent college leavers.
• GCSE English and Maths at Grade C or 4.
• Proactive individuals who are motivated to make impact within a team.
• Excellent organisation and ability to handle multiple tasks and deadlines whilst remaining resilient.
• Comfortable and confident communicating with people of all levels.
• Collaborative team players who enjoy working at a fast pace.

Application process

Our application process is designed to help you show your potential, not to test what you already know!

• Online application form – no CV required: We believe you\'re more than just a document, so we won’t ask you to submit a CV. Please upload a blank document on the application form.
• Online gamified assessment: These games will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!
• Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.
• Assessment centre: Our final stage is an in-person assessment day at one of our offices close to you. You\'ll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it\'s like to be part of Howden and experience our culture. We\'ll cover all your travel costs for this day!

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\'re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\'re excited by this role but have some doubts about whether it\’s the right fit for you, send us your application – if your profile fits the role\’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.