Head Waiter/ess - Los Mochis London City

Los Mochis London City; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast-expanding restaurant group in the UK is seeking a Head Waiter / Head Waitress to lead their front-of-house team. The ideal candidate will support management in ensuring exceptional service standards and motivate the team to deliver memorable guest experiences. They will be responsible for training, supervising section teams, and maintaining high service values. Benefits include private healthcare, study support, clear career progression, and a people-focused culture.

Benefits

Private healthcare after successful completion of probation

Study support scheme

Free meals while on duty

Clear career progression within a fast-growing restaurant group

50% staff discount when dining with family & friends

People-focused and inclusive company culture

Ongoing training and internal development opportunities

Fantastic staff events

Qualifications

• Previous experience as a Senior Waiter / Head Waiter in a high-quality, fast-paced restaurant.
• Strong leadership and communication skills.
• Impeccable attention to detail.
• Passion for hospitality and guest experience.
• Ability to lead by example and take full ownership of your section.
• Confident English communication skills with a willingness to learn.
• Strong organisational skills and ability to follow standards.
• Drive, ambition, and a desire to progress within the business.
• Proof of right to work in the UK (pre-settled or settled status).

Responsibilities

• Lead and supervise the section teams during service.
• Ensure service standards and brand values are consistently upheld.
• Support training, coaching, and development of team members.
• Act as a point of contact for guests, ensuring a warm and personalised experience.
• Maintain excellent product knowledge of food and beverages.
• Assist management with daily operations and service flow.

Skills

Leadership skills

Communication skills

Attention to detail

Organisational skills

Passion for hospitality

English communication skills

Job description

As Head Waiter / Head Waitress, you will play a key leadership role within the front‑of‑house team, supporting management in the smooth operation of lunch and dinner services. You will lead by example on the floor, ensuring exceptional service standards, motivating the team, and delivering a memorable guest experience at all times. You will work closely with the Restaurant Management, Bar, and Kitchen teams to maintain consistency, efficiency, and excellence across all service periods.

Key Responsibilities

• Lead and supervise the section teams during service
• Ensure service standards and brand values are consistently upheld
• Support training, coaching, and development of team members
• Act as a point of contact for guests, ensuring a warm and personalised experience
• Maintain excellent product knowledge of food and beverages
• Assist management with daily operations and service flow

Qualifications

• Previous experience as a Senior Waiter / Head Waiter in a high-quality, fast-paced restaurant
• Strong leadership and communication skills
• Impeccable attention to detail
• Passion for hospitality and guest experience
• Ability to lead by example and take full ownership of your section
• Confident English communication skills with a willingness to learn
• Strong organisational skills and ability to follow standards
• Drive, ambition, and a desire to progress within the business
• Proof of right to work in the UK (pre-settled or settled status)

From Tokyo to Tulum, Los Mochis is the global pioneer of pairing Mexican and Japanese cuisines, combining the vibrancy, passion, and heat of Mexico with the elegance and precision of Japan. Our leadership team brings years of international, award‑winning experience, and we are proud to foster a dynamic, people‑focused culture.

If you are passionate about hospitality, leadership, and delivering world‑class service, this is an exciting opportunity to grow with a fast‑expanding and trend‑setting restaurant group.

Benefits

• Private healthcare after successful completion of probation
• Study support scheme
• Free meals while on duty
• Clear career progression within a fast‑growing restaurant group
• 50% staff discount when dining with family & friends
• People‑focused and inclusive company culture
• Ongoing training and internal development opportunities
• Fantastic staff events

If you are a confident leader with a passion for hospitality and a desire to grow within an ambitious, award‑winning brand, we would love to hear from you.