Head of Transformation & Business Change

Places for People; Wolverhampton; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension + matched

Bonus scheme

Car allowance

Healthcare cashback

Wellbeing support

Gym membership

Life Assurance

Training & progression

Job summary

Places for People seeks a Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, shaping process improvement, data strategies, and digital tools. You will oversee end-to-end process reviews and governance, ensuring operating models and systems meet business needs.

You will drive transformation roadmaps, prioritise programmes, and collaborate with technology partners, with travel to sites 2–3 days weekly.

Qualifications

• Experience leading business change in a complex, multi-site or operational organisation.
• Evidence of using recognised process improvement tools or methodologies to improve efficiency and reduce waste.
• Experience owning or developing data, reporting or business intelligence roadmaps, including governance and source-of-truth design.
• Experience partnering with technology teams to define business requirements and shape system roadmaps.
• Experience developing transformation roadmaps that connect processes, systems, data and colleague or customer experience to measurable outcomes.

Responsibilities

• Lead the long-term transformation agenda across Commercial Operations.
• Review end-to-end processes, simplify ways of working and identify opportunities to reduce duplication and manual activity.
• Set standards and governance for operating procedures and ensure new systems and dashboards meet operational needs.
• Own the transformation roadmap and shape the future operating model with a focus on measurable outcomes.
• Ensure programmes are prioritised with readiness, communication, training and adoption.
• Travel to Leisure sites typically 2–3 days per week.

Skills

Leadership & change management

Lean/Six Sigma

Data governance & BI roadmaps

Collaboration with IT/Tech

Transformation planning

Tools

Power BI

Roadmapping tools

Job description

Places for People seeks a Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, shaping process improvement, data strategies, and digital tools. You will oversee end-to-end process reviews and governance, ensuring operating models and systems meet business needs.

You will drive transformation roadmaps, prioritise programmes, and collaborate with technology partners, with travel to sites 2–3 days weekly.