Head of Business Transformation

Places for People; Cardiff; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension 7%

Bonus up to 15%

Car allowance

Healthcare cashback

Wellbeing support

Place Rewards discounts

Free gym membership

Career development

Job summary

Places for People, via Places Leisure, is recruiting a Head of Business Change & Transformation. You will lead the long-term transformation across Commercial Operations, shaping a clear strategy for process improvement, data, reporting, digital tools and future ways of working.

Working with technology teams, regional directors and operations, you will review end-to-end processes, set standards, own the transformation roadmap, and ensure programmes deliver measurable business outcomes, with

Qualifications

• Experience of leading business change, transformation, continuous improvement or operating model development within a complex, multi-site or operational organisation.
• Evidence of using recognised process improvement tools or methodologies, such as Lean or Six Sigma, to improve efficiency and reduce waste.
• Experience of owning or developing data, reporting or business intelligence roadmaps, including data definitions, reporting governance and source-of-truth design.
• Experience of partnering with technology teams to define business requirements, shape system roadmaps and manage the sequencing and adoption of change.
• Evidence of developing transformation roadmaps that connect processes, systems, data and colleague or customer experience to measurable business outcomes.

Responsibilities

• Lead long-term transformation agenda across Commercial Operations.
• Review end-to-end processes with technology teams and simplify ways of working.
• Set standards and governance for operating procedures.
• Ensure programmes are prioritised around measurable business outcomes, with proper readiness and adoption.

Skills

Transformation leadership

Process improvement

Data governance

Stakeholder management

Change management

Job description

Places for People, via Places Leisure, is recruiting a Head of Business Change & Transformation. You will lead the long-term transformation across Commercial Operations, shaping a clear strategy for process improvement, data, reporting, digital tools and future ways of working.

Working with technology teams, regional directors and operations, you will review end-to-end processes, set standards, own the transformation roadmap, and ensure programmes deliver measurable business outcomes, with