Transformation Leader: Strategy, Change & Operations

Places for People; Hemel Hempstead; Sur place; GBP 90 000 - 125 000; Plein temps

Avantages offerts par ce poste

Pension with matched contributions up

Bonus scheme up to 15%

Car Allowance

Healthcare cashback plan

Wellbeing support

Training and development

Résumé du poste

Places for People is seeking an experienced Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, shaping strategy for process improvement, data, reporting, digital tools and working practices.

You will collaborate with technology teams, central support functions and regional operations to simplify processes, reduce duplication and design governance around operational needs, while owning the transformation roadmap and future operating model.

Qualifications

• Experience of leading business change, transformation, continuous improvement or operating model development within a complex, multi-site or operational organisation.
• Evidence of using recognised process improvement tools or methodologies, such as Lean or Six Sigma, to improve efficiency and reduce waste.
• Experience of owning or developing data, reporting or business intelligence roadmaps, including data definitions, reporting governance and source-of-truth design.
• Experience of partnering with technology teams to define business requirements, shape system roadmaps and manage the sequencing and adoption of change.
• Evidence of developing transformation roadmaps that connect processes, systems, data and colleague or customer experience to measurable business outcomes.

Responsabilités

• Lead the long-term transformation agenda across Commercial Operations, creating a clear strategy for process improvement, data, reporting, digital tools and future ways of working.
• Review end-to-end processes with technology teams and central support functions to simplify ways of working and reduce duplication and manual activity.
• Set standards and governance for operating procedures; ensure new systems, tools and dashboards are designed around operational needs.
• Own the transformation roadmap and help shape the future operating model, connecting people, processes, data and technology.
• Prioritise programmes around measurable business outcomes with plans for operational readiness, communication, training and adoption.
• Frequent travel to Leisure sites, typically 2–3 days per week.

Connaissances

Leadership

Lean / Six Sigma

Data governance

Change management

Stakeholder engagement

Strategic planning

Description du poste

Places for People is seeking an experienced Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, shaping strategy for process improvement, data, reporting, digital tools and working practices.

You will collaborate with technology teams, central support functions and regional operations to simplify processes, reduce duplication and design governance around operational needs, while owning the transformation roadmap and future operating model.