Head of Student Experience

Nescot; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading educational institution in the UK is seeking a Head of Student Experience to champion inclusivity and ensure that students feel valued and empowered within college life. The ideal candidate will lead the planning and implementation of strategies focused on student engagement, feedback, and development, aiming to enrich student experiences through high-quality programs. Candidates should possess strong communication and management skills, along with a passion for fostering a supportive learning environment.

Qualifications

• Highly knowledgeable and passionate about the impact of PHSE and student engagement.
• Excellent administration and team management skills are essential.
• Must be reliable, resilient, and committed.

Responsibilities

• Lead and manage the college strategy around Student Experience.
• Design and implement a person-centred PHSE/Tutorial scheme of work.

Skills

Knowledge of PHSE

Student engagement techniques

Excellent communication skills

Team management skills

Job description

Head of Student Experience

Champion inclusivity and continuous improvement, ensuring all students feel valued and empowered to contribute to college life.

What we are looking for:

• Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.
• Inspiring in their ability to provide opportunities for personal and progressional growth through a network of internal and external facilitators.
• Able to positively converse with and influence students, staff, and external stakeholders on the importance of attendance, engagement, enrichment, and the Student Voice.
• Supportive to staff in facilitating change to learning and behaviours.
• Results-driven, ensuring the enrichment and tutorial content is a valuable opportunity for learning, development, and growth for students, and brings about positive change.
• A champion of the Student Voice, acting on student feedback and supporting the Student Leadership Team to ensure students are empowered and represented.
• Possess excellent communication, administration, and team management skills, and be effective in leading on change.
• Enthusiastic, committed, astute, reliable, and resilient, embodying the expected positive behaviours of staff and students.
• A vision for the enrichment programme at college that goes beyond activities—focusing on high-quality tutorial content, personal development, employability skills, student voice, and engaging internal and external speakers and events.

Duties / responsibilities

• Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance monitoring, student leadership, student voice, and social action.
• Design and implement a college-wide, person-centred PHSE / Tutorial scheme of work that meets statutory guidelines and is relevant, reflecting emerging trends identified by the Wellbeing Team and student behaviour.