Head of Stadium Retail & Bars

Compass Group; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Head of Retail to spearhead operations at Charlton Athletic FC. This strategic role involves enhancing the fan experience, leading a dynamic team, and managing retail performance, including stock and financial oversight. The ideal candidate should have substantial experience in senior retail operations within high-pressure environments, possessing strong leadership skills and a proven ability to drive growth. Excellent communication and operational expertise are also essential for success in this role.

Benefits

Competitive salary

23 days' annual leave plus bank holidays

Healthcare and wellbeing support

Mental health support

Pension scheme

Meals on duty

Qualifications

• Significant experience in senior retail/F&B leadership in a high-pressure environment.
• Proven track record of improving revenue and managing large teams.
• Strong ability to communicate with both internal and external stakeholders.

Responsibilities

• Lead retail operations focusing on customer experience and operational performance.
• Manage stock control and financial performance across all retail functions.
• Recruit, train, and develop a high-performing team.

Skills

Retail operations expertise

Leadership skills

Financial acumen

Excellent communication

Stock control knowledge

Job description

A leading hospitality company is seeking a Head of Retail to spearhead operations at Charlton Athletic FC. This strategic role involves enhancing the fan experience, leading a dynamic team, and managing retail performance, including stock and financial oversight. The ideal candidate should have substantial experience in senior retail operations within high-pressure environments, possessing strong leadership skills and a proven ability to drive growth. Excellent communication and operational expertise are also essential for success in this role.