Head of Service, Integrated Care | NELFT NHS Foundation Trust

North East London NHS Foundation Trust; Greater London; On-site; GBP 4,000 - 6,000; Full time

Job summary

A leading health services organization seeks a dynamic Head of Service, Integrated Care in Greater London to oversee clinical operations and drive performance within Children's Services. This role involves managing a portfolio of services, ensuring quality care delivery, and developing innovative strategies to meet patient needs. Candidates should possess relevant clinical qualifications and demonstrate exceptional leadership skills. The position offers a High Cost Area Supplement and the opportunity to make a significant impact in child health services.

Benefits

High Cost Area Supplement

Professional development opportunities

Supportive working environment

Qualifications

• Experience in a managerial role within healthcare.
• Proven track record in clinical service delivery.
• Strong understanding of performance indicators and financial targets.

Responsibilities

• Lead the operational and clinical management of integrated care services.
• Ensure compliance with quality care and regulatory standards.
• Develop and implement strategic directions for service improvement.

Skills

Leadership

Clinical management

Performance management

Strategic planning

Budget management

Communication

Innovation in healthcare

Team collaboration

Education

Relevant clinical qualification

Management training or qualification

Job description

Overview

We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Childrens Services. The post holder will have responsibility for the effective operational and clinical operation of Children’s Specialist Integrated Care Services within B&D, Children’s Services ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets.

Previous applicants need not apply.

The post holder is responsible for the continuous professional development and performance of all clinical and non‑clinical staff within their portfolio.

Key Responsibilities

1. Take managerial responsibility for the effective operational and clinical running for a portfolio of designated clinical services within NELFT ensuring effective clinical delivery and performance management against key performance indicators and financial targets.
2. Work with the senior management and the clinical leadership team to deliver on the vision and ambition of the Trust to deliver best care and services to our Babies, Children and young people in the borough.
3. Lead on the delivery of the SEND agenda and on the BCYP Neighbourhood model.
4. Support and develop the strategic direction for the service in line with national policies and locally identified health needs.
5. Support and influence the development of new patient pathways in response to the requirements of the commissioners.
6. Oversee patient pathways/flows into and out of Community Services.
7. Manage a range of processes and systems, across the service to support the effective running of the service and patient pathways.
8. Ensure harmonisation of quality care delivery across the service areas.
9. Lead the Learning and Development plan for services and ensure that developmental requirements are in place for all staff in line with the knowledge and skills framework.
10. Ensure services are cost effective and delivered within budget.
11. Lead change management in the implementation of service development.
12. Create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively.
13. Identify and participate in the tendering for new business opportunities.
14. Ensure effective performance management and professional and clinical leadership of the workforce.
15. Deliver robust financial management in line with Directorate and Trust targets, including Cost Improvement Programmes.
16. Ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards.
17. Represent the Service and Trust at external meetings with stakeholders.
18. Ensure the safeguarding agenda is firmly embedded.

Service Portfolio

• Looked After Children
• CDC Nursing
• Specialist School Nursing
• Therapies (SLT/OT/PT)
• Integrated Administration Team
• Community Paediatrics

Values

Working with our colleagues, patients and carers we have co‑produced three new values that we aim to embed within our culture here at NELFT: We are kind, We are respectful, We work together with our communities. These three values help us to strive to provide the best care by the best people.

Compensation

High Cost Area Supplement – Outer London. This post also attracts payment for a High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 per annum, pro rata).

Probationary Period

This post will be subject to a probationary period.

Additional Information

Use of AI – Please see attached document regarding acceptable use of AI during the recruitment process.

Please see the attached job description and person specification for more information about this role. We encourage you to refer to this when completing your application.

Application Deadline

This advert closes on Tuesday 30 Dec 2025.