Head of Service, Integrated Care

NELFT North East London Foundation Trust; Greater London; On-site; GBP 4,000 - 6,000; Full time

Job summary

A prominent healthcare provider in Greater London is seeking a dynamic Head of Service, Integrated Care to oversee childrens services in Barking & Dagenham. The successful candidate will manage clinical operations and staff development while ensuring high-quality service delivery and performance management. This role offers the opportunity to shape care for babies and young people, aligning with key performance indicators and financial targets. The position includes a high cost area supplement, reflecting the value placed on this critical leadership role.

Benefits

High Cost Area Supplement

Qualifications

• Experience leading clinical services in a healthcare setting.
• Proven ability to manage operational performance and quality indicators.
• Strong understanding of the SEND agenda and best practices in child healthcare.

Responsibilities

• Lead the clinical operations of designated Childrens Specialist Integrated Care Services.
• Manage the continuous professional development of clinical and non-clinical staff.
• Work with senior management to achieve the Trust's vision for care delivery.

Job description

We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Childrens Services. The post holder will have responsibility for the effective operational and clinical operation of Childrens Specialist Integrated Care Services within B&D, Children's Services ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets. The post holder is responsible for the continuous professional development and performance of all clinical and non-clinical staff within their portfolio. The post holder will achieve this by taking managerial responsibility for the effective operational and clinical running for a portfolio of designated clinical services within NELFT ensuring effective clinical delivery and performance management against key performance indicators and financial targets.

The post holder will work with the senior management and the clinical leadership team to deliver on the vision and ambition of the Trust to deliver best care and services to our Babies, Children and young people in the borough. The role will also be critical in leading on the delivery of the SEND agenda and on the BCYP Neighbourhood model.

Service Portfolio

• Looked After Children
• CDC Nursing
• Specialist School Nursing
• Therapies (SLT/OT/PT)
• Integrated Administration Team
• Community Paediatrics

Our Values 2025 – 2030

Working with our colleagues, patients and carers we have co‑produced three new values that we aim to embed within our culture here at NELFT. They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Probationary Period

This post will be subject to a probationary period. Starting with NELFT, we place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop‑in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement – Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 – per annum, pro rata).

Use of AI

Please see attached document regarding acceptable use of AI during the recruitment process.