Head of Retail

St.Helens R.F.C.; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading sports club in the United Kingdom is seeking a Head of Retail to lead the retail strategy and operations, including e-commerce and stadium retail. This full-time, permanent role involves driving brand visibility and revenue while ensuring an outstanding supporter experience. The successful candidate will possess strong leadership skills and extensive retail management experience. This role offers a competitive salary between £35k–40k per annum, alongside additional club benefits and a performance-related bonus.

Benefits

Performance-related bonus

Additional club benefits

Matchday perks

Qualifications

• Proven experience in retail management with a focus on customer engagement.
• Demonstrable leadership skills in a commercial environment.
• Ability to drive strategy and decision-making for retail operations.

Responsibilities

• Lead retail strategy to enhance brand visibility and revenue.
• Manage end-to-end operations of retail channels including e-commerce.
• Ensure a high-performing team that enhances the customer experience.

Skills

Leadership

Retail Management

Commercial Acumen

E-commerce Strategy

Job description

Job Description

Head of Retail

Salary £35-40k per annum (dependent on experience)

The Totally Wicked Stadium, St Helens

Full-time, Permanent

Benefits

• Performance-related bonus available
• Additional club benefits and matchday perks

About St Helens R.F.C.

St Helens R.F.C. is one of the most successful and historic clubs in British rugby league, with a proud heritage, a passionate supporter base, and a strong community presence.

The club operates in a modern, commercially driven environment, with retail and merchandise playing a key role in revenue generation, brand visibility, and supporter engagement. With continued ambition both on and off the field, St Helens R.F.C. is investing in its commercial operations to ensure sustainable growth and an exceptional experience for fans, partners, and players alike.

Role Purpose

The Head of Retail & Merchandise will lead the end-to-end retail and merchandise strategy for St Helens R.F.C., ensuring a high-performing, commercially focused retail operation that strengthens the club’s brand, drives revenue growth, and delivers an outstanding supporter experience.

This is a senior leadership role with full accountability for all retail channels, including stadium retail, matchday operations, e-commerce, and produc...