Head of Quality & Continuous Improvement

Smurfit Westrock; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturer in the United Kingdom seeks a Quality Manager to ensure compliance and quality standards across operations. The role focuses on implementing continuous improvement initiatives and managing a robust quality team. Ideal candidates will have at least 5 years of experience in a Quality role, strong knowledge of industry standards, and skills in customer relations. Additional responsibilities include managing customer complaints and leading quality audits. The organization promotes a culture of continuous improvement and excellence.

Qualifications

• Minimum 5 years’ experience in a Quality role at a senior or management level.
• Working knowledge of relevant accredited standards.
• Experience in a manufacturing/production environment.

Responsibilities

• Support the Regional Quality Manager in quality governance.
• Lead and support quality improvement initiatives.
• Ensure compliance with customer and internal best practice guidelines.

Skills

Quality Assurance

Continuous Improvement

Customer Relations

Root Cause Analysis

Project Management

Tools

Microsoft Office

6 Sigma

Job description

A leading manufacturer in the United Kingdom seeks a Quality Manager to ensure compliance and quality standards across operations. The role focuses on implementing continuous improvement initiatives and managing a robust quality team. Ideal candidates will have at least 5 years of experience in a Quality role, strong knowledge of industry standards, and skills in customer relations. Additional responsibilities include managing customer complaints and leading quality audits. The organization promotes a culture of continuous improvement and excellence.