Head of Provost Office

GEDU; Greater London; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

A leading educational institution in the UK is seeking a Head of Provost Office. The successful candidate will lead the daily operations of the office, ensuring effective academic planning and management. Responsibilities include data analysis to inform decision-making and collaboration with academic departments. Candidates should have a degree or equivalent professional experience, strong leadership skills, and a commitment to confidentiality. Competitive salary of £65,000-£75,000 offered, alongside valuable benefits.

Benefits

25 days annual leave plus public holidays

Flexible Benefits: Cycle to Work, Workplace Nursery

Tuition reimbursement

Workplace pension scheme

Discretionary annual performance bonus

Qualifications

• Experience leading teams and delivering projects successfully.
• Ability to interpret and summarize complex data.
• Demonstrated confidentiality and attention to detail.

Responsibilities

• Manage daily operations of the Provost's Office.
• Oversee strategic action plans with academic units.
• Prepare reports based on academic performance data.

Skills

Leadership

Analytical skills

Attention to detail

Communication

Project management

Education

Degree level education or equivalent professional success

Job description

JOB TITLE

Head of Provost Office

REPORTS TO TITLE

Provost

BUSINESS FUNCTION / SUB-FUNCTION

Academic

LOCATION

Any GBS UK campus

SALARY RANGE

£65,000-£75,000

ROLE PURPOSE

Reporting to the Provost, the postholder will ensure the effective and efficient running of the Provost’s Office and faculties. Working collaboratively with colleagues across both academic and professional departments, and with partner universities, you will be responsible for collating and interpreting academic performance data to help inform effective decision-making and effective academic management. The postholder shall take the lead to ensure effective academic planning processes are in place, including developing long-term academic calendars, staff and other resource planning. The Head of the Provost Office shall manage the day-to-day operations of the Provost Office, including line management of staff.

ROLE AND RESPONSIBILITIES

• Provide leadership and day-to-day management of the Provost’s Office in line with the strategic objectives.
• Ensure that appropriate management and administrative systems are in place, which enable the effective flow of information between the Provost’s Office and other academic and professional units within GBS.
• Work with the Dean of Studies and other senior academic and professional colleagues to oversee the implementation of strategic action plans.
• Maintain the academic risk register and annual operational plans.
• Manage the various academic planning processes, liaising with academic and professional units, and with partner universities as necessary.
• Manage projects under the direction of the Provost; scope the requirements of specific projects and manage their delivery to agreed timelines.
• Collate and analyse academic and related performance data, and provide such reports as may be required periodically or on an ad‑hoc basis, to facilitate effective decision‑making and tracking of performance.
• Provide briefing materials for the Provost and senior academic colleagues in advance of meetings with both internal and external stakeholders.
• Attend meetings and prepare notes/action plans as necessary in order to represent the Provost’s views/position, and to provide timely and accurate information on evolving projects to the Provost and other senior colleagues across the organisation.
• Maintain close liaison with senior staff across the organisation and with counterparts at partner universities.
• Undertake such other duties and responsibilities, commensurate with the level of the appointment, as may be from time to time required.

ESSENTIAL SKILLS AND EXPERIENCE

• Be educated to at least degree level or be able to demonstrate success at an equivalent level professionally.
• Demonstrable experience of leading teams in the successful delivery of projects.
• Highly numerate with the proven ability to collate, understand, interpret, explain and summarise complex information, and to formulate recommendations based on that information.
• Demonstrate high degree of confidentiality.
• Have a passion for education as a transformative activity.
• Have experience of, and a passion for, working in widening access environments.
• Demonstrate high levels of attention to detail and accurate reporting and have the proven ability to redraft reports based on critical self‑reflection and feedback from others.
• Ability to analyse and interpret data to guide decisions and identify actionable insights.
• Be able to maintain thorough and organised records.
• Be able to work under pressure, plan and prioritise own workload to meet tight deadlines.
• Be highly motivated and able to work with minimum supervision.
• Exhibit excellent communication skills, including influencing others without having direct line management authority.
• Be able to work with diverse groups of people in person and virtually.

KEY RESULT AREAS

• Develop robust standard operating processes for the Provost’s Office.
• Prepare and manage quarterly project‑related action plans.
• Maintain the academic risk register.
• Maintain close liaison with senior staff and counterparts across the organisation as required.

OTHER INFORMATION

The Head of Provost’s Office will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• to GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

WHAT WE OFFER

• 25 days annual leave, plus 8 public holiday
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has greatly supported my professional development by offering me a chance to teach diverse, non‑traditional students and by sponsoring my FHEA application, which has been invaluable in consolidating my teaching practices.”

— John Traichaisit, Consultant Lecturer

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.