Head of Proposition Integrity and Technical Excellence

Prudential Distribution; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services provider in the City of London seeks a Head of Proposition Integrity and Technical Excellence. The successful candidate will ensure that all propositions are technically sound and align with regulatory expectations. Key responsibilities include approving new propositions, identifying regulatory opportunities, and collaborating across various teams. Proven experience in financial services and strong leadership skills are essential. This role offers a hybrid working model.

Qualifications

• Proven experience in technical proposition development within financial services.
• Deep understanding of regulatory frameworks with the ability to identify emerging opportunities and threats.
• Strong leadership and collaboration skills with experience managing technical teams.

Responsibilities

• Approve the technical integrity of all propositions ensuring alignment with standards.
• Identify emerging regulatory trends, opportunities, and threats.
• Ensure all propositions deliver demonstrable customer value.

Skills

Technical proposition development

Understanding regulatory frameworks

Leadership and collaboration

Communication of technical concepts

Balancing technical excellence with commercial viability

Job description

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years we offer a range of financial products and services through Asset Management Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.

Through our behaviours of telling it like it is owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

The Role

M&G Life covers over 5 million customers with more than 300 Bn invested across all of its products and wrappers and has an ambitious growth plan for 2025 and beyond.

Role Purpose

The Head of Proposition Integrity and Technical Excellence ensures all propositions are technically robust, customer‑centric and aligned with regulatory expectations. Acting as a safeguard for the wider Propositions team this role provides technical sign‑off, identifies regulatory opportunities and threats and ensures propositions deliver demonstrable customer value. The role builds a strong foundation for technical excellence enabling safe and compliant proposition design and evolution across the portfolio.

Key Responsibilities

• Technical Sign-Off: Approve the technical integrity of all new and evolving propositions ensuring alignment with internal standards and external expectations. Consult with wider teams to maintain objectivity and rigour.
• Regulatory Opportunity Scanning: Identify emerging regulatory trends, opportunities and threats. Feed insights into the monthly Proposition Forum to inform strategic decision‑making.
• Customer-Centric Assurance: Ensure all propositions deliver demonstrable customer value alongside technical compliance. Act as a critical friend to proposition leads to maintain customer focus.
• Risk Identification & Mitigation: Highlight and quantify risks across business, customer and colleague dimensions. Ensure mitigation strategies are in place and flag any risk acceptances for wider team approval.
• Governance & Documentation: Ensure propositions meet internal policy and product standards. Maintain high‑quality technical documentation through collaboration with proposition and communications teams and reporting across all proposition areas.
• Cross‑Functional Collaboration: Embed the team across all proposition leads and work closely with Operations, Legal, Compliance, Risk, Product and Distribution to ensure seamless proposition development.

Team Structure

Leads a team of four technical experts each aligned to a proposition lead :

• Aligned to ECommerce, Enablement and Platform Strategy
• Aligned to Investment Propositions
• Aligned to Savings and Retirement
• Aligned to Guaranteed Income and Insurance

Key Focus Areas

• Completion of a comprehensive sweep of all existing technical propositions to establish a baseline and identify improvement opportunities.
• Delivery of demonstrable evidence of customer value across all propositions reviewed or developed.
• Implementation of enhanced technical reporting standards improving clarity, consistency and usability.
• Establishment of a quick and efficient technical build process for new propositions enabling faster time‑to‑market.
• Identification and articulation of regulatory and market opportunities feeding into the monthly Proposition Forum.
• Development of a prioritised technical roadmap to guide the teams focus and support the wider change agenda.

Essential Experience & Skills

• Proven experience in technical proposition development within financial services.
• Deep understanding of regulatory frameworks with the ability to identify emerging opportunities and threats.
• Strong leadership and collaboration skills with experience managing technical teams and influencing senior stakeholders.
• Ability to translate complex technical concepts into clear non‑technical language for diverse audiences.
• Skilled in balancing technical excellence with pragmatic decision‑making ensuring both compliance and commercial viability.

Leadership Style & Behaviours

• Confident and collaborative, able to influence across senior stakeholders and cross‑functional teams.
• Pragmatic yet technically rigorous with deep expertise across all products and wrappers.
• Commercially minded and data‑driven using insights and evidence to challenge assumptions and drive better outcomes.
• Exceptional communicator able to simplify complex technical concepts for non‑technical audiences.
• Strong people leader focused on building resilience, developing talent and coaching the team to high performance.

Work Level

Manager Expert

Recruiter

Phoebe Ewers

Location

London (Hybrid)

We have a diverse workforce and an inclusive culture at M&G plc underpinned by our policies and our employee‑led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long‑term condition we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader and we welcome applications from candidates with long‑term health conditions, disabilities or neuro‑divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job will be offered an interview if they opt in to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need please let us know by contacting us at :

Employment Type

Full‑Time

Experience

years

Vacancy

1