Head of Projects

SilverDoor; Chiswick; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology project management firm in Chiswick is seeking a Head of Projects to oversee and ensure the delivery of high-quality technology projects. The ideal candidate will have at least 5 years of project management experience, including 3 years in a leadership role, and will be adept in Agile methodologies. This role requires effective communication and leadership skills to drive project success while maintaining customer satisfaction.

Qualifications

• 5 years of project management experience, with at least 3 in a leadership role.
• Understanding of digital software platforms.
• Experience with project management methodologies such as Agile.

Responsibilities

• Own and deliver technology projects in collaboration with cross-business teams.
• Implement best practices and act as ScrumMaster.
• Create project plans, budgets, and ensure project progress monitoring.
• Lead customer interactions and ensure satisfaction.
• Manage testing functions to guarantee high-level quality.

Skills

Project management

Agile methodologies

Quality assurance

Communication

Budget management

Education

Professional qualification in project management

Engineering background or qualification

Job description

As the Head of Projects, you will be responsible for overall project management and quality assurance to deliver and implement high-quality technology projects and products. The Head of Projects will collaborate and communicate with colleagues across the business, analyse and identify business requirements, plan delivery, structure a clear resolution plan, and implement it effectively and engagingly, including hand-over to the customers.

• Own and deliver technology projects across the group in collaboration with the engineering teams, CITO, Head of Development, and cross-business teams
• Implementation of "best practice" project management methodologies based on the team makeup and roadmap. Be the ScrumMaster
• Play a critical role in driving new features and quality to ensure the robustness of products and technology services
• Creation of project plans, budgets, and regular reporting, including time, cost, and resource management in line with the customer and company’s requirements
• Ensure project progress is monitored, risks identified, and appropriate mitigation against non-delivery is invoked, including proper governance escalations
• Lead customer interactions from hand-over to commissioning and ensure customer satisfaction in the delivery phase and beyond
• Issue resolution with any third party
• Manage and support testing function to ensure all products are built to a high level of quality
• Create project documentation throughout the project lifecycle

Experience:

• 5 years of project management experience, with at least 3 of them in leading a project
• management capability
• An understanding of digital software platforms
• Experience in project management approaches, principles, and methods, such as Agile

Skills:

• Engineering background or qualification
• A professional qualification in project management, such as APM (PMQ) or another recognised qualification (e.g., Prince2 or PMP)