Head of Ops, Connected Products — Fashion & Ecommerce

eBay Inc.; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading global e-commerce platform is seeking a Head of Business Operations to lead critical functions in their Connected Products team. The role involves facilitating operational management, coordinating cross-functional teams, and ensuring strategic plans translate into actionable results. Ideal candidates will have 8-12+ years in program management and proven operational excellence. Join a dynamic team to drive initiatives that support growth and customer experience.

Qualifications

• Strong experience in fashion/e-commerce/marketplace contexts.
• Proven success in operational strategy and execution.
• Exceptional collaboration and communication skills.

Responsibilities

• Manage ongoing operational schedules and evaluations.
• Define and monitor performance targets.
• Ensure strategic plans are implemented effectively across teams.
• Lead executive communications and agenda setting.
• Handle special projects around growth and efficiency.

Skills

Program management

Operational excellence

Collaboration management

Communication skills

Change management

Education

8-12+ years in related fields

Job description

A leading global e-commerce platform is seeking a Head of Business Operations to lead critical functions in their Connected Products team. The role involves facilitating operational management, coordinating cross-functional teams, and ensuring strategic plans translate into actionable results. Ideal candidates will have 8-12+ years in program management and proven operational excellence. Join a dynamic team to drive initiatives that support growth and customer experience.