Head of Learner Support

Hull College; Hull and East Yorkshire; On-site; GBP 45,000; Full time

Job summary

A prominent education provider in Hull is seeking a dynamic Head of Learner Support to lead and manage a team dedicated to delivering exceptional support to learners with diverse needs. In this role, you will ensure high-quality, tailored support for all learners while representing the College in various settings. If you are passionate about fostering an inclusive educational environment, we want to hear from you.

Benefits

Flexible working options

Career growth opportunities

Excellent pension scheme

Generous annual leave

Qualifications

• Ability to manage a team and promote equality and diversity.
• Extensive experience in learner support in FE and HE settings.
• Proven track record of achieving 'Good' outcomes in inspections.

Responsibilities

• Lead and manage a team of professional practitioners.
• Ensure high-quality support for learners with diverse needs.
• Represent the College at public events and ensure regulatory compliance.

Skills

Leadership

Inclusive education support

SEND knowledge

Safeguarding practices

Data-driven decision making

Education

Degree-level qualification or equivalent professional qualification

Qualified SENCO

Job description

Head of Learner Support

Hull

Salary: £44,236 FTE per annum

Annual Leave: 31 days per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period)

37 hours per week, 52 weeks per year

Join Hull College and Lead the Way in Supporting Learners!

Are you a visionary leader with a passion for delivering exceptional support to learners with a wide range of needs? Hull College is seeking a dynamic, forward‑thinking Head of Learner Support to champion our commitment to inclusive education. If you’re driven to create an environment where every learner can thrive, we want to hear from you!

Role Purpose:

As the Head of Learner Support, you will lead and manage a team of professional practitioners across all types of support, including SEND, ALS, Maths, and English. Your leadership will ensure that learners, including those with learning difficulties, disabilities, dyslexia, and sensory impairments, receive high‑quality, tailored support across Hull College. You will oversee a wide range of responsibilities, ensuring compliance with policies, leading inspections, managing budgets, and, most importantly, supporting our learners to achieve their full potential. As a key member of the senior team, you will represent the College at audits, inspections, and external events, always striving for excellence.

Why Join Us?

Hull College is a thriving institution, dedicated to providing high‑quality education and support to learners from diverse backgrounds. As Head of Learner Support, you will play a vital role in shaping the future of our learners and ensuring they receive the best possible support to achieve their ambitions. We offer a supportive and collaborative working environment where your expertise and leadership will be valued and celebrated.

Key Responsibilities:

• Lead the assessment and planning of additional learning support for all learners with identified needs.
• Ensure that learners with SEND achieve outcomes in line with their non‑SEN peers.
• Oversee the delivery of high‑quality ALS support, preparing the team for inspections and audits.
• Work collaboratively with the Learning Centres and Digital Transformation team to enhance accessibility and study support.
• Report regularly on KPIs, ensuring effective use of resources and clear, accurate records.
• Manage a team of specialists, focusing on training, development, and the deployment of support services.
• Represent the College at public events, ensuring our services meet the diverse needs of our learners.

Specific Duties:

• Foster the development of learning support across FE, HE, apprenticeships, and 14‑16 provisions.
• Work closely with Admissions, SENCOs, and external agencies to ensure smooth transitions for learners.
• Promote equality, diversity, and safeguarding in all aspects of the learner support services.
• Manage learner disclosure processes and ensure compliance with Health and Safety regulations.
• Support the professional development of staff and contribute to the College’s Business Planning process.

What’s In It for You?

Flexible Working: We can offer full and part‑time opportunities to suit your individual responsibilities.

Career Growth: You’ll be part of a college that’s committed to your professional development just as much as the success of our learners.

Join a Visionary Team: Hull College is dedicated to delivering the very best experience for both learners and staff, creating a workplace where innovation thrives.

There is even more – working at Hull College offers more than simply the satisfaction of shaping the future. You will receive an attractive annual leave allocation, an excellent pension scheme and a supportive and inclusive working environment.

Essential Qualifications and Experience:

• Degree‑level qualification or equivalent professional qualification.
• Qualified SENCO with a high level of safeguarding training.
• Extensive experience in SEND, safeguarding, and learner support in FE and HE settings.
• Proven track record of improving the quality of learner support and achieving 'Good' or higher outcomes in Ofsted inspections.
• Expertise in managing budgets, leading teams, and making data‑driven decisions to secure improvements.

Why Choose Hull College?

With a student body exceeding 12,000, Hull College is more than just an educational institution; it’s a vibrant community where learning meets passion and potential. Our commitment to fostering a dynamic hub of education and community engagement makes us not just a place to work, but a place to belong, contribute, and make a difference. By choosing to work at Hull College, you’re not just accepting a job; you’re stepping into a role within a storied institution that values innovation, diversity, and the lifelong journey of learning.

Ready to Build the Future with Us?

If you’re ready to take on this exciting challenge then we want to hear from you! Click ‘Apply’ now and start laying the foundation for a rewarding career with Hull College.

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

Please note that this post is subject to regulated activity. We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point.

Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.