Head of Identity (IAM)

Post Office Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A public service organization in the UK is seeking a Head of Identity & Access Management to lead IAM strategies and manage large teams. The role involves ensuring compliance with business objectives and regulatory standards while fostering a culture of inclusion and continuous improvement. Candidates should have extensive experience in identity management and demonstrate ability to manage key IAM platforms like PingOne AIC and Entra ID.

Benefits

27.5 days annual leave

Up to 18% on target bonus

Car allowance

Benenden Healthcare access

Generous pension contribution

Life assurance

Income protection

Employee assistance program

Learning and development opportunities

Qualifications

• Demonstrable experience leading large teams with senior leaders.
• Substantial experience in stakeholder engagement and managing cross-functional projects.
• Extensive experience in identity and access management or cybersecurity.

Responsibilities

• Lead the strategic direction and delivery of IAM capabilities.
• Ensure IAM platform supports business objectives and regulatory compliance.
• Drive a culture of inclusion and high performance in the teams.

Skills

Leadership of large teams

Stakeholder engagement

Change management

Identity and access management expertise

Knowledge of IAM platforms

Tools

PingOne AIC

Entra ID

Job description

Summary

Grade: 4

Reporting Line: CISO

Contact Type: Permanent

Location: London/Chesterfield/Bolton

What to expect

The Head of Identity & Access Management is a senior member of the CISO team, responsible for the development and delivery of functional strategies, always role modelling the Post Office behaviours and demonstrating a Postmaster first mindset.

The Head of Identity & Access Management will lead the strategic direction, delivery, and continuous improvement of our Identity & Access Management (IAM) capabilities. They will ensure our IAM platform supports business objectives, regulatory compliance, and digital transformation, while providing an excellent user experience for all users. They will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners.

What we can do for you

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car Allowance
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you'll need to succeed

• Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional strategy to achieve business objectives.
• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
• Experience in leading and driving change aligned to functional and business strategies.
• Extensive experience in identity and access management, cybersecurity, or related fields.
• Demonstrable experience in managing multiple market leading IAM platforms (such as PingOne AIC, Entra ID) and associated integrations with cloud and enterprise applications.
• Experience in large, complex organisations or regulated industries is an advantage.
• An expert advisor with ability to apply advanced knowledge of identity and access management specialism as well as broad knowledge of related areas.

About us

Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible.

We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.