Head of Hospitality

Oakland Care; Hempstead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A luxury care home is seeking a dynamic Head of Hospitality to join their team in Hempstead, UK. This role involves managing the Hospitality, Lifestyles, and Housekeeping teams to ensure top-notch care and high standards in the resident experience. A strong background in hospitality and a passion for caring for others are essential. Benefits include free meals per shift, increased annual leave, and recognition initiatives, making it a rewarding opportunity to make a difference in the lives of others.

Benefits

Free meal per shift

Increased Annual Leave

Cycle to Work scheme

Milestone Birthdays off

Company sick pay

Refer a Friend Scheme

Recognition initiatives

Long service awards

Qualifications

• Previous experience in the hospitality sector is required.
• Passion for exceptional hospitality and caring for others.

Responsibilities

• Manage the Hospitality, Lifestyles and Housekeeping teams.
• Plan and execute customer/resident events.
• Maintain high standards in dining areas and cleanliness.

Skills

Strong people skills

Organisational skills

Hospitality experience

Job description

Overview

We are looking for a dynamic individual to join our team as the Head of Hospitality at our luxury care home. This role requires passion for exceptional hospitality, strong people and organisational skills, and a commitment to resident-centred care. You will work closely with the Catering, Lifestyles, Housekeeping and Hospitality teams to ensure residents receive top-notch care.

In this crucial position you will help create a warm and welcoming environment for those we support and their families. Previous experience in the hospitality sector is required, with an affinity for caring for others.

Apply now to make a difference in the lives of others!

Responsibilities

• Manage the Hospitality, Lifestyles and Housekeeping teams to ensure high standards and person-centred care across the resident experience.
• Work closely with the Client Relations team to plan and execute customer/resident events.
• Ensure dining areas are set up and maintained to a very high standard.
• Ensure the Housekeeping team carries out their duties effectively to maintain the cleanliness of the home and resident laundry.

Mission and Values

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family. Values: Family, Integrity, Respect, Exceptional, Sustainable.

Benefits

• We offer all team members 1 free meal per shift.
• Increased Annual Leave entitlement - team members who work with us for 3 years or more get extra annual leave.
• Cycle to Work scheme - save on commuting costs and improve health.
• Milestone Birthdays - an extra day off to celebrate that special birthday.
• Company sick pay over and above statutory entitlement (subject to length of service).
• Refer a Friend Scheme for successful referrals for all permanent roles (T&Cs apply).
• Recognition and staff appreciation initiatives.
• Long service awards.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares a disability and meets the minimum criteria for the job. Details may vary by recruitment situation. For more details please go to.