Head of Gym & Spa Operations – London (Maternity Cover)

GoNow; England; On-site; GBP 58,000; Full time

Job summary

A premium fitness company in London is seeking an experienced Head of Gym & Spa to oversee operational delivery of its high-end offerings. This maternity cover role requires a strong leader passionate about service excellence and team development. Key responsibilities include managing operations, improving service standards, and building strong client relationships. The package includes a salary of £58,000 and a performance-related bonus, along with a supportive working environment.

Benefits

Performance-related bonus

Supportive working environment

Opportunity to lead high-profile operations

Qualifications

• Proven experience in a senior operational role within gym, spa, or health club environments.
• Extensive multi-site management experience in residential or corporate health clubs.
• Strong leadership skills with a track record of team development and engagement.

Responsibilities

• Lead and manage gym and spa operations focusing on operational excellence.
• Set and improve service standards across all sites.
• Monitor performance through KPIs, audits, and reporting.

Skills

Operational excellence

Team development

Client management

Attention to detail

Communication

Job description

A premium fitness company in London is seeking an experienced Head of Gym & Spa to oversee operational delivery of its high-end offerings. This maternity cover role requires a strong leader passionate about service excellence and team development. Key responsibilities include managing operations, improving service standards, and building strong client relationships. The package includes a salary of £58,000 and a performance-related bonus, along with a supportive working environment.