Head of Facilities Services

Eric Wright Group; Preston; On-site; GBP 150,000 - 200,000; Full time

Job summary

A focused facilities management company in Preston is seeking a Head of Facilities Services to join their Senior Leadership Team. This role entails delivering strategic account management for their prestigious client on the LIFT Portfolio and managing a team responsible for £13m of TFM services. The ideal candidate will possess strong commercial acumen, solid P&L management experience, and the ability to foster relationships across the business while ensuring compliance and driving growth through various projects.

Benefits

Company car / car allowance

Enhanced annual leave starting at 26 days + bank holidays

Learning and development opportunities

6.5% employer pension contribution

BUPA health insurance scheme

Company sick pay scheme

Group income protection

Enhanced Paid Family Leave

Hybrid working options

Onsite gym access

Company Doctor

Virtual GP access

Employee Assistance Programme

Mental health support through Thrive app

Savings scheme

Recognition awards

Comprehensive health and wellbeing strategy

Qualifications

• Proven experience in facilities management with a customer-facing role.
• Capable of leading a team and managing multiple projects.
• Experience in managing subcontractors and delivering on TFM services.

Responsibilities

• Deliver strategic account management on the LIFT Portfolio.
• Ensure compliance across facilities and drive organic growth.
• Lead a team of facilities managers to manage £13m in services.

Skills

Tenacity

Diligence

Commercial acumen

P&L management experience

Relationship building

Job description

Job Advert

Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be.

Our Values

At the heart of everything we do are four core values :

• Integrity – We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
• Excellence – We go beyond expectations with expertise, determination, and attention to detail.
• Respect – We’re inclusive, compassionate, and professional. Every voice matters.
• Innovation – We think differently, solve problems creatively, and embrace a “can do” attitude.

Our Ethos

Working at the Eric Wright Group of companies is truly special. Owned 100% by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose, which means that after reinvestment in the business, our profit is donated to charity via the Trust. This ownership structure provides a high level of stability for the Group and supports longer-term commercial and charitable strategies. Our reputation is built on our Chairman's founding principles of a company that must be profitable, ethical and farsighted, as a result we have people, community and social value at our heart. The companies across the Group regularly collaborate to deliver outstanding results on bespoke projects for both public and private sector clients.

We have an exciting opportunity for an experience Head of Facilities Services to join our Senior Leadership Team at Eric Wright Facilities Management. This is an important role in our business and you will be working with our prestigious client on the LIFT Portfolio. You will have the opportunity to deliver strategic account management and support growth opportunities.

We are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference in communities every day.

About you

Aligned to our ethos and values, you will be someone who is tenacious, diligent and highly visible, building strong, trusting relationships with your teams and working positively across the business. We’re looking for an experienced business leader who thrives in a busy, customer-facing environment and brings solid commercial acumen along with proven P&L management experience. In this role, you take responsibility for £13m of TFM services within healthcare PPP contracts, lead a team of facilities managers to ensure compliance across the estate, and drive organic growth through extra works such as decarbonisation, digitalisation and change of use projects. Experience in Self Delivery and managing subcontractors effectively is also essential.

In return we offer…

• Company car / car allowance scheme – car allowance or equivalent for company car, we are working towards 100% hybrid / electric vehicles
• Enhanced annual leave starting at 26 Days + bank holidays rising with service
• Learning and development - we offer a range of learning opportunities to develop talent at all levels within our business focussing on technical competence, upskilling, compliance and governance and career development.
• Pension — 6.5% employer contribution of your salary into your pension to help you save for the future
• BUPA - optional scheme and can include your family to the scheme (50% contribution)
• Company sick pay scheme - Up to 20 days full pay in a rolling 12 month period
• Group Income Protection – 50% of your salary covered for 3 years for long term illness
• Enhanced Paid Family Leave - maternity, paternity, adoption, fertility, compassion, bereavement, crisis, emergency dependants, and much more
• Hybrid working - manage your own diary, balancing working in the office, at home or out at client sites
• Onsite gym – we have a gym on site at Head Office which is free to use
• Company Doctor – for when you can’t get to see your own or if you have any health concerns
• Virtual GP - 24 / 7 access for when you need to speak to a GP
• EAP – Employee Assistance Programme through Health Assured, supporting you and your family with advice, guidance and counselling on a variety of areas such as health, fitness, home life, finances and much more.
• Mental Health support – through the Thrive app , approved by the NHS, provides tools, to tackle, prevent and manage common stressors such as sleep, bereavement, work issues etc. Also provides relaxation, breathing and meditation techniques and measures impact.
• Savings scheme – Put aside an affordable amount for a rainy day in the future
• Recognition awards – awards for long service and special birthdays
• A comprehensive health and wellbeing strategy focussed on physical, emotional, financial and career wellbeing
• A wide range of enhanced benefits to support your well-being and work-life balance

Equal opportunity

At Eric Wright Group, our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, who share of values, not just because it’s the right thing to do, but because it makes our company stronger.

Safeguarding

The Eric Wright Group is committed to safeguarding and promoting the wellbeing of its employees, contractors and clients and expects its people to share this commitment. Successful applicants may be required to undertake a Disclosure and Barring (DBS) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to equal opportunities, inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.

Department EWFM Contract type Full time Hours 37.5 hours Monday to Friday Salary Competitive Benefits Competitive salary, generous pension, income protection, free gym on site and much more.