Head of Digital Marketing Platforms

St. James's Place; Cirencester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial services company is seeking a Senior Digital Marketing Leader to oversee strategy and optimisation of their digital estate. Experience in leading digital platforms and managing teams is essential. This hybrid role, based in Cirencester or Bristol, offers competitive benefits including a discretionary annual bonus and a generous leave policy. The ideal candidate will thrive in fast-paced environments and demonstrate strong stakeholder management skills.

Benefits

Discretionary annual bonus

28 days annual leave plus bank holidays

Private medical insurance

10% non-contributory pension

Qualifications

• Significant experience in leading digital platform optimisation.
• Proven track record in managing and developing teams.
• Strong knowledge of UAT and digital delivery methodologies.

Responsibilities

• Lead development and management of digital platforms.
• Build relationships with internal and external partners.
• Drive innovation across digital platforms for better user engagement.
• Define performance metrics for ongoing platform optimisation.

Skills

Digital platform development and optimisation

People management

Stakeholder management

CMS platforms knowledge

Job description

At a glance

Location: Cirencester Office or Bristol Office
Workplace Type: Hybrid
Employment Type: 12 month Fixed‑Term Contract
Seniority: Mid‑Senior Level

About the role

As a senior leader within our Marketing team, you’ll take ownership of the strategy, delivery and optimisation of our corporate and Partner digital estate. This high‑impact role shapes how our digital platforms perform across the UK and Asia, ensuring they are accessible, engaging and aligned to audience needs. You’ll combine strategic thinking with hands‑on leadership, leading specialist teams, agency partners and significant development budgets to deliver measurable business and customer outcomes.

What you’ll be doing

• Lead the development, optimisation and day‑to‑day management of corporate and Partner digital platforms, ensuring usability, accessibility and performance excellence
• Build strong, collaborative relationships with internal technology, design, experience and marketing teams, as well as key external partners and agencies
• Lead and develop a team of digital marketing specialists, setting clear objectives and supporting individual and team growth
• Drive innovation and creativity across digital platforms to enhance audience experience, engagement and community building
• Manage multiple concurrent development budgets, ensuring spend is optimised and aligned with business priorities
• Review and rationalise digital platforms and third‑party suppliers to improve efficiency and effectiveness
• Set standards and best practice for digital communications across the business, empowering stakeholders through guidance and education
• Define KPIs and performance frameworks to continually optimise digital platform performance

Who we’re looking for

We’re looking for a confident, experienced digital leader who thrives in complex, fast‑paced environments and enjoys working with a wide range of stakeholders. You’ll bring a consultative mindset, balancing commercial awareness with a strong focus on user experience and regulatory compliance. As a people‑focused leader, you’ll be comfortable challenging senior stakeholders, making evidence‑led decisions and inspiring teams to deliver high‑quality digital outcomes.

Essential skills and experience

• Significant experience leading digital platform development and optimisation within a corporate or agency environment
• Proven people management experience, including setting objectives, managing performance and developing specialist teams
• Strong knowledge of CMS platforms, digital experience platforms and delivery methodologies, including UAT
• Excellent stakeholder management skills, with the ability to influence, challenge and negotiate at senior levels

Desirable skills and experience

• Experience working within financial services, including knowledge of Financial Promotions regulations
• Understanding of complex partnership or network‑based business models and how digital platforms support them

Special Requirements

The role is a blend of office and home based, with occasional travel to other locations and events, and the possibility of overnight stays.

Benefits

We reward you for the work you do through:

• Discretionary annual bonus scheme reflecting personal and company performance
• Competitive annual leave allowance (28 days plus bank holidays, with an option to purchase an additional 5 days)
• Online rewards platform with a variety of discounts
• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non‑contributory pension (increasing with length of service)

Reasonable Adjustments

We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all. If you require reasonable adjustments at any stage please let us know.

What’s next?

If you’re excited about this role and believe you have the skills and experience we’re looking for, we’d love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA, we advise you to familiarise yourself with the conduct regulations and consumer duty obligations prior to an interview with SJP.