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A leading retail company in the UK is seeking a Head of Data Science to leverage customer data for significant commercial impact. You will be pivotal in leading a team and transforming vast amounts of data into actionable strategies, improving customer experiences and driving sales growth. The ideal candidate should have a solid background in project management and retail, with strong commercial awareness. This full-time position offers competitive salary, performance bonuses, and various employee benefits.
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
Join NEXT as the Head of Data Science and take a pivotal role in transforming our vast customer data into measurable commercial value and an exceptional customer experience. This is a unique opportunity to lead the strategy for key commercial applications, driving sales growth and market leadership. Based at Head Office in Enderby, Leicestershire. Salary is highly competitive and complemented by management share options, car/allowance, private medical insurance and more.
This position's central purpose is to monetise the huge amount of data NEXT collects—billions of rows per week—to grow sales by making it easier for customers to find the items they want that make them feel great everyday. You will be tasked with leading the modelling, reporting and use of gen and agentic AI. A solid focus on commercial outcomes is crucial, requiring you to develop and implement the functional strategy for significant areas like NEXT ads, Search, and Recommendations.
Key strategic projects include Personalisation for the website, emails, and digital marketing, in real time, by leveraging the latest in data science techniques. This work is concentrated on the e-commerce remit and the goal is to improve each step of the strategy and execution rather than following a rigid, large-scale roadmap. You will also lead key partnering relationships with senior executives across the organisation, providing high-quality advice, particularly around Personalisation.
As a leader, you will be guiding a team of 12 people with 2-3 direct reports and tackling the biggest challenge of commercially advancing Data Science within the business and aiding in the adoption of new AI tools across the business. You will work closely with the Data Engineering and Web Analytics functions to utilise their expertise in aiding your model building and ensuring your data architecture is robust.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.