About the Role
We are seeking a forward-thinking and highly effective Head of CloudOps SRE to lead the operational excellence and reliability of S&P Global’s cloud and compute infrastructure across a multi‑cloud estate (AWS, Azure, GCP).
As a senior technology leader you will be responsible for managing a team of operational engineers to ensure the resilience, security and performance of our cloud compute, backup and storage services. Your primary focus will be on driving SRE principles to ensure platform availability while identifying opportunities to improve cost efficiencies, performance and security. You will champion a culture defined by customer obsession, agility and continuous improvement and spearhead initiatives ranging from strategic vulnerability remediation to the support of cutting‑edge GenAI technologies for operational intelligence.
Key Responsibilities
- Lead and Inspire: Direct and empower a team of operational engineers fostering a high‑performance culture aligned with values like inclusion, agility and continuous learning.
- Ensure Operational Excellence: Own the reliability, availability and performance of the multi‑cloud (AWS, Azure, GCP) and on‑premise compute and storage estate targeting high availability and ensuring minimal downtime.
- Drive Security and Compliance: Oversee critical operational tasks including efficient patching, rapid remediation of all critical vulnerabilities and proactive security enhancements to maintain a hardened and compliant infrastructure.
- Strategize FinOps: Identify and support FinOps strategies (cost optimization, resource rightsizing, intelligent tiering) to achieve significant and sustained operational cost savings.
- Influence Strategy and Governance: Chair key leadership meetings and workshops to align divisional leaders on cloud strategy, governance and DevOps alignment.
- Champion Transformation: Drive major infrastructure programs including cloud adoption and the integration of GenAI technologies (Azure OpenAI, AWS Bedrock) to enhance enterprise product scalability and capabilities.
- Measure and Report: Design and leverage detailed resource dashboards and metrics to enable data‑driven operational decisions and provide actionable insights.
Qualifications
- Extensive experience (15 years) in Cloud Operations, SRE or Reliability Engineering in an enterprise‑scale multi‑cloud environment (AWS, Azure, GCP).
- Proven success in leading and mentoring large operational or SRE teams demonstrating a focus on organizational upskilling and cultural transformation.
- Expertise in implementing and scaling Cloud FinOps principles and tooling to deliver measurable cost savings and resource efficiency.
- Strong technical background in managing large‑scale compute, storage and backup estates with a focus on security hardening, patching and vulnerability management.
- Demonstrated ability to drive large‑scale migration and remediation programs and operational efficiency initiatives.
- Experience integrating or adopting GenAI / LLM technologies into operational or platform capabilities is highly desirable.
- Exceptional executive communication, influencing and stakeholder management skills.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
Benefits
We take care of you so you can take care of business. We care about our people. That’s why we provide everything you and your career need to thrive at S&P Global.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized during your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones too with some best‑in‑class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards, small perks can make a big difference.