Head of Clinical Operations

First Databank; Greater London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

An innovative healthcare solutions provider in the UK seeks a Head of Clinical Operations to lead engaging clinical content creation across a diverse portfolio of solutions. You will manage professionals in clinical content development, ensure high standards of delivery, and promote adaptation of AI and automation. The ideal candidate is an accredited Pharmacist or Medical Doctor with IT or e-Health experience, strong interpersonal skills, and a background in clinical publishing. This is a hybrid role requiring office attendance twice a week.

Benefits

Competitive salary

25 days holiday plus statutory holidays

Flexible holiday purchasing option

Annual company bonus scheme

Health and Wellbeing allowance

HealthShield cash-back scheme

Electric Vehicle scheme

Enhanced pension scheme

Cycle to work scheme

Charity days

Enhanced maternity/paternity schemes

Qualifications

• Accredited Pharmacist, Medical Doctor, or similar.
• Experience in IT or e-Health sector, preferably in a healthcare or NHS-related organisation.
• Experience in clinical publishing in a digital format.

Responsibilities

• Lead clinical content creation for healthcare solutions.
• Manage professionals and Solution Leads for data and content authorship.
• Deliver high-quality clinical content according to standards.

Skills

Accredited Pharmacist

Interpersonal skills

Influencing skills

Presentation skills

Negotiation skills

Confidence

Curiosity

Education

Accredited degree in pharmacy or medicine

Tools

Content management systems

Job description

Head of Clinical Operations

Exeter, Devon

About Us

At FDB (First Databank), we create and deliver the worlds most trusted Medicines knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patient encounters every day.

Our values guide everything we do : Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, youll feel right at home with us.

The Opportunity

Were looking for a high-calibre medical professional with IT / e‑Health experience and engagement with AI and automation to join us on a full‑time, permanent basis, playing a pivotal leadership role in our organisation.

This is a mission‑critical role, where you will be enabled to make a real impact and drive engagement with new technology and processes to ensure we maintain our market‑leading position and reputation for quality.

What Youll Do

As the Head of Clinical Operations, you will lead the promotion and development of engaging clinical content creation across our portfolio of healthcare solutions.

Specifically, you will take on a leadership role, managing healthcare professionals and Solution Leads who are authoring data and content that underpin our software solutions.

A major focus of the role will be delivering high‑quality clinical content in line with UK and international standards whilst maintaining appropriate quality, controls and procedures.

Additionally, your role will involve :

• Promoting the appropriate adoption of AI and automation
• Contributing to our strategy as it relates to clinical content
• Supporting and overseeing the work of team leaders
• Managing resource budgets and delivery timeframes
• Ensuring clinical processes are embedded to maximise value

Please note that this is a hybrid role, and you will be required to attend the office in Exeter on a twice‑weekly basis.

About You

To be considered as our Head of Clinical Operations, you will need :

• To be an accredited Pharmacist, Medical Doctor or similar
• Previous experience in the IT or e‑Health sector, as well as in a healthcare or NHS‑related organisation
• Experience in clinical publishing in a digital format and / or familiarity with content management systems
• A track record of adopting new tools and processes, such as AI and Automation

You will have a history of budgetary control and be IT proficient.

In addition, you will need to be confident and curious with strong interpersonal, influencing, presentation and negotiation skills, as well as a passion for excellence and innovation.

The Benefits

• Competitive salary
• 25 working days holiday per annum plus statutory holidays
• Flexible option for employees to purchase up to five additional days holiday
• Annual company bonus scheme
• Health and Wellbeing allowance per annum
• HealthShield flexible health cash‑back scheme
• Electric Vehicle scheme
• Enhanced pension scheme
• Cycle to work scheme
• Charity days
• Enhanced maternity / paternity schemes
• and many more!

Apply Now

So, if you are looking for the perfect platform to grow and develop your leadership skills, become involved with AI and automation and take your career to the next level as a key decision‑maker, we are waiting to hear from you.

To take your next step and become our Head of Clinical Operations, select the Apply button shown.

Other organisations may call this role Head of Clinical Content, Clinical Content Manager, Healthcare Content Manager, Healthcare Solutions Manager, Digital Healthcare Manager, e‑Health Product Manager, or Head of Clinical Content Strategy.