Head of Client Accounting and Financial Reporting

BNP Paribas UK; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services firm in Birmingham seeks a Senior Leader to manage the Client Accounting and Financial Reporting teams. This role is crucial for developing operational processes and ensuring high-quality service delivery to clients. The ideal candidate will hold a professional accounting qualification and have significant experience in property accounting, along with strong leadership skills to mentor and lead teams effectively. This position offers comprehensive benefits and a supportive work environment.

Benefits

Private medical cover

Up to 30 days annual leave

Health screening

Gym discounts

Wellbeing support

Volunteering opportunities

Pension scheme

Life assurance

Bonus scheme

Qualifications

• Strong financial management skills with client monies.
• Ability to manage within budget and minimize overhead spend.
• Recognized senior specialist who shares knowledge.

Responsibilities

• Oversee Client Accounting and Financial Reporting teams' delivery.
• Develop and implement processes to meet service delivery standards.
• Ensure timely responses to client queries and needs.

Skills

Commercially astute

Strong attention to detail

Excellent verbal and written communication

Client relationship management

Coaching and mentoring

Education

Recognised professional accounting qualification (ACMA, ACCA, ACA, CIMA or equivalent)

Exceptional property accounting experience

Tools

Microsoft Office (Excel, Word, Outlook)

Property management and accounting packages

Job description

The role

This role is responsible for overseeing the Client Accounting and Financial Reporting teams and their operational delivery, alongside developing and delivering the strategic aims of the clients.

Key deliverables

People

Effective People leadership is considered critical to the success of the department, to ensure we attract and retain high performing talent. As a member of the Senior Leadership Team, it is key that this role will:

• Provide guidance and motivate the Client Accounting and Financial Reporting teams to ensure they obtain results and achieve client and team KPIs
• Act as a mentor and role model to team members, providing coaching and support to the team to ensure appropriate levels of performance and technical skills are maintained

Processes

Processes are seen as essential to the operations of the team, department and wider internal stakeholders. As a member of the Senior Leadership Team, it is key that this role will:

• Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met and in accordance with all relevant legislation and regulations
• Design and implement the departmental control framework and delegation policy relevant to their areas.
• Work with internal audit and compliance to ensure that all compliance and control requirements are met; and
• Drive forward the effectiveness of controls of activities performed by the team.

Service Delivery

The Client Finance department is a critical part of service delivery to many of the BNPParibas Clients and is considered to be market leading. As a member of the Senior Leadership Team, it is key that this role will:

• Work with the Senior Management and Senior Leadership teams and other members of Client Finance to improve the efficiency, effectiveness and control of the operations;
• Ensuring contractual compliance across the team, including SLAs and KPIs are achieved on behalf of BNPPRE;
• Delivery of all service charge related and client reporting group tasks, accurately and on time.
• Ensure all queries are responded to in good time
• Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and
• Assist in internal and external audits of financial information, procedures and controls.
• Act as an escalation point for clients, surveyors and other relevant parties

Person specification

Qualifications

• Recognised professional accounting qualification (ACMA, ACCA, ACA, CIMA or equivalent) or;
• Exceptional property accounting experience

Skills

Financial and Technical Abilities

• Commercially astute, innovative and solutions oriented;
• Manages within budget and minimises overhead spend.
• Highly numerate with strong attention to detail and excellent verbal and written communication skills
• Considerable practical experience in client monies management, financial operations and associated processes and controls.

Client Service Delivery and Business Development

• Manages existing Client and key stakeholder relationships.
• Able to work on a broad range of projects; and
• Committed to the provision of excellent customer service and to meeting deadlines

Leadership

• Recognised senior specialist who shares knowledge and advises others.
• Works with and develops junior employees; and
• Coaching/mentoring of others.

Systems and Process

• Evaluates, adapts and improves standards, techniques and procedures.
• Good skills in Microsoft Office products (Excel, Word, and Outlook).
• Experience of property management and accounting packages for managing agents e.g. Trace Tramps would be desirable

We are proud to offer award-winning benefits to support and reward our employees:

• Heath & Leisure: Private medical cover, up to 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

For further information, and to apply, please visit our website via the “Apply” button below.