Head of Change & Transformation

The Candidate Ltd; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A well established retail organization in the UK is seeking a senior leader to oversee change delivery and strategic initiatives. This role requires over 7 years of experience in leading change and excellent stakeholder management skills. The ideal candidate will lead a multidisciplinary team, ensuring projects align with business objectives and deliver clear value. Candidates with a background in retail or customer-facing sectors are preferred.

Qualifications

• 7 to 10 years’ experience leading change delivery or portfolio functions in a commercial setting.
• Strong understanding of project delivery frameworks and governance best practice.
• Excellent communication and stakeholder management skills at executive level.

Responsibilities

• Lead and develop a multidisciplinary change delivery team.
• Oversee the planning and delivery of a strategic change portfolio.
• Provide clear reporting to senior stakeholders.

Skills

Change delivery leadership

Project delivery frameworks

Stakeholder management

Strategic thinking

Team development

Job description

A well established, fast paced retail organisation is undergoing a period of strategic transformation. With a strong customer focus and a commitment to innovation, the business is investing in the people, processes and platforms that will drive long term value. As part of this journey, they are seeking a senior leader to shape and deliver their change agenda.

This newly created leadership role will oversee the successful delivery of a diverse portfolio of strategic initiatives. Operating at the heart of the organisation, the role will lead a multidisciplinary team and work closely with senior stakeholders to ensure change is delivered with clarity, pace and impact.

The successful candidate will be responsible for leading a central function that brings together project delivery, business analysis, PMO and business architecture. The remit spans strategic planning, portfolio management, governance and reporting.

What you’ll be doing…

• Lead and develop a multidisciplinary change delivery team, fostering a culture of collaboration and continuous improvement
• Oversee the planning and delivery of a strategic change portfolio, ensuring alignment with business objectives
• Own and evolve project delivery frameworks, tools and governance across the organisation
• Provide clear, tailored reporting to senior stakeholders, enabling informed decision making and visibility of progress
• Manage resource allocation and capacity planning across in flight and upcoming initiatives
• Champion the value and impact of the change delivery function across the wider business
• Act as a key point of contact for senior leaders, ensuring expectations are managed and communication is clear

What we’re looking for…

• At least 7 to 10 years’ experience leading change delivery or portfolio functions in a commercial setting
• Strong understanding of project delivery frameworks and governance best practice
• Excellent communication and stakeholder management skills, including at executive level
• Ability to lead and develop multidisciplinary teams across project, PMO and analysis functions
• Strategic thinker with a pragmatic, hands-on approach to delivery
• Comfortable operating in ambiguity and bringing clarity to complex programmes
• Experience in retail, digital or customer-facing sectors is desirable but not essential

Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.

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