Head of Campus and Student Outcomes

Victoria College of Arts and Design; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading educational institution seeks a Head of Campus and Student Outcomes in Manchester to ensure the delivery of high-quality teaching and learning while enhancing student retention and satisfaction. This role involves managing academic performance, collaborating with academic leaders, and ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership and interpersonal skills, alongside experience in academic environments. Benefits include flexible leave, pension scheme, and discounts on various services.

Benefits

Annual leave (7.2 weeks)

Workplace pension scheme

Career development opportunities

Gym membership discounts

Qualifications

• Experience leading and managing teams in an academic environment.
• Experience monitoring, collating and presenting relevant data.
• Experience in timetabling and resource allocation.

Responsibilities

• Provide strategic and operational leadership for teaching and learning.
• Ensure compliance with regulatory standards and high-quality outcomes.
• Support Student Services in coordinating induction events.

Skills

Leadership skills

Analytical skills

Communication skills

Interpersonal skills

Education

Undergraduate degree

Job description

The Head of Campus and Student Outcomes - Manchester provides strategic and operational leadership, ensuring the delivery of high-quality teaching and learning while driving student outcomes. This role involves oversight of academic performance, operational management, compliance with regulatory standards, and enhancement of student retention, progression, and satisfaction (KMIs/KMPS). The Head of Campus will collaborate with Directors, Deans, and local partners to achieve campus‑level objectives and foster an inclusive, high‑performing environment for students and staff.

Key Outcomes

• Meet and exceed campus KPIs, including student retention, progression, and satisfaction (KMIs/KMPS).
• Ensure high‑quality teaching and learning outcomes in line with partner university standards.
• Maintain compliance with OfS and other regulatory requirements.
• Deliver campus‑level strategic objectives set by VCAD Directors.

Teaching and Learning

Work collaboratively with VCAD Deans to monitor lecturer performance, ensuring quality teaching and compliance with academic guidelines.

Ensure efficient administration of assessments, examinations, marking and grade reporting in line with academic calendars and partner requirements.

Conduct or coordinate internal examination boards as necessary to maintain academic integrity.

Work with Academic Deans and relevant departments to facilitate smooth academic operations.

Academic Duties

• Coordinate with relevant teams to collect course continuation reports and support tracking of student completion and progression.
• Prepare and present relevant reports for senior management, providing recommendations and local approaches.
• Regularly monitor campus performance indicators, such as attendance rates, retention rates, continuation rates and assessment metrics.
• Implement VCAD policies and procedures to ensure equitable consistency and compliance across campuses.
• Ensure new campus staff receive appropriate induction into VCAD policies and procedures.
• Regularly monitor the performance of all campus staff and report/feedback to relevant departments, line managers, or SMT as appropriate.

Student Support and Guidance

• Provide resolution or guidance for escalated student or staff issues in collaboration with Directors, Deans or Departmental Managers.
• Support Student Services in coordinating induction events and student welfare processes.

Quality Assurance and Continuous Improvement

• Stay updated with regulatory requirements and industry best practices to inform policy decisions.
• Work with Academic Deans, Directors and other senior management personnel to facilitate academic and operational best practice.
• Oversee staff recruitment and CPD delivery at the campus level.

Administrative and Operational Responsibilities

• Oversee all academic activities on campus, providing strategic management and team leadership.
• Actively participate in SMT and committee meetings.
• Perform additional duties as required to meet the ongoing needs of the College.
• Manage timetabling and resource allocation.

Staff Management Responsibilities

• Support strategic VCAD plans at the local level with SMT and line managers.
• Provide leadership and performance management for all campus staff.
• Work closely with Directors, Deans and SMT to provide guidance, support and feedback.

Qualifications

• Undergraduate degree.
• Experience leading and managing teams in an academic environment.
• Experience monitoring, collating and presenting relevant data.
• Strong communication and interpersonal skills.
• Experience in timetabling, resource allocation, and ensuring operational efficiency.

Desirable

• Experience managing day‑to‑day operations in line with institutional policies.
• Familiarity with working in a regulated academic environment.

Benefits

• Annual leave (7.2 weeks).
• Workplace pension scheme.
• Company Sick Policy.
• Statutory maternity/paternity pays.
• Career development opportunities.
• Training and self‑development opportunities.
• Gym membership discounts.
• Retail discount schemes.
• Cinema discounts.
• Grocery discounts.
• Cycle to work.
• Investing and savings opportunities.
• Financial wellbeing – personal debt advice.
• Financial wellbeing education.
• My Mind Pal (mental fitness).