Head of Back-Office Ops & Compliance

InvestEngine Limited; Remote; GBP 85,000 - 110,000; Full time

Job summary

A fintech company in the Greater London area seeks a Head of Back Office Operations to lead their operational engine. The candidate will manage back-office functions including CASS reconcilations, payments, and trading lifecycle. The ideal candidate will have senior operational leadership experience, a deep understanding of fintech and FCA standards, and a proven track record in designing effective operational processes. The role is flexible and allows for remote work while promoting a culture of collaboration and growth.

Benefits

Remote and flexible work options

Supportive team environment

Transparent and open culture

Room to grow within the company

Impactful work from day one

Qualifications

• Senior operational leadership experience in a fintech environment is required.
• Hands-on exposure to CASS and client money controls is essential.
• Strong knowledge of payment processes, trading, and settlement is necessary.
• Ability to design and improve operational processes in tech environments is needed.
• Experience in leading high-performing operational teams is crucial.
• Demonstrated high standards and personal ownership of issues required.
• Solid understanding of FCA expectations is essential.

Responsibilities

• Own the operational engine of back-office functions.
• Accountable for CASS reconciliations and other key operations.
• Manage escalation of operational incidents and drive fixes.
• Lead process design to reduce manual work.
• Partner with various teams to enhance operational changes.
• Develop and retain high-performing operational teams.
• Ensure alignment with FCA operational practices.

Skills

Senior operational leadership experience in fintech or digital investment platform

Direct hands-on exposure to CASS and client money/asset controls

Strong working knowledge of payments, trading, settlement, and corporate actions

Proven ability to design and improve operational processes

Experience leading and developing high-performing operational teams

High standards and root-cause thinking

Understanding of FCA expectations

Job description

A fintech company in the Greater London area seeks a Head of Back Office Operations to lead their operational engine. The candidate will manage back-office functions including CASS reconcilations, payments, and trading lifecycle. The ideal candidate will have senior operational leadership experience, a deep understanding of fintech and FCA standards, and a proven track record in designing effective operational processes. The role is flexible and allows for remote work while promoting a culture of collaboration and growth.