Head of Back-of-House Operations – Airport Logistics Leader

DHL; Luton; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading logistics company is looking for a Head of Department (Back of House) at Luton Airport. This role includes providing leadership for Back of House operations, ensuring safety compliance, and managing a workforce of over 200 employees. Candidates should be senior operations leaders with experience in fast-paced settings, strong people management skills, and a full UK driving license. Join us to be part of our commitment to operational excellence and safety.

Benefits

Generous pension scheme

24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Qualifications

• Proven senior operations leader delivering high performance in complex, fast-paced environments.
• Confident, visible leader able to inspire large, multisite teams.
• Inclusive people leader experienced in managing managers.

Responsibilities

• Provide overall leadership for all Back of House operations.
• Champion a strong health and safety culture.
• Lead and develop a workforce of 200+ colleagues.
• Attend customer meetings and represent DHL.
• Drive performance through effective people management.

Skills

Leadership

Safety Management

Change Management

People Management

Customer Service

Driving License

Job description

A leading logistics company is looking for a Head of Department (Back of House) at Luton Airport. This role includes providing leadership for Back of House operations, ensuring safety compliance, and managing a workforce of over 200 employees. Candidates should be senior operations leaders with experience in fast-paced settings, strong people management skills, and a full UK driving license. Join us to be part of our commitment to operational excellence and safety.