Head of Analytics & AI Enablement

Dixons Carphone; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology retailer in London is seeking a candidate who will lead the adoption of AI and analytics products. Responsibilities include driving cultural change, designing training programs, and establishing centres of excellence. The ideal candidate has a proven record in analytics adoption, expertise in change management, and experience with SQL and Python. The role offers a dynamic work environment with a focus on career development and diversity.

Benefits

Company Pension

Private Medical

Company Bonus

Qualifications

• Proven track record of driving large scale analytics adoption.
• Deep expertise in building data-led cultures.
• Experience in creating and delivering technical training for diverse audiences.

Responsibilities

• Lead the adoption and enablement strategy for AI and analytics products.
• Design and deliver training programmes for analytics.
• Run centres of excellence for support and coaching.

Skills

Analytics adoption

Change management

SQL

Python

Influencing skills

Tools

BI tools

Job description

Role overview:

As part of this role, you'll be responsible for:

• Lead the adoption and enablement strategy for AI and analytics products created by the AI Products and Platforms team, ensuring maximum value is delivered across the business
• Design and deliver training programmes that grow analytics literacy and technical skills across all functions
• Establish and run centres of excellence that provide ongoing support, best practices and coaching for colleagues using our platforms
• Drive cultural change by embedding analytics into decision making and working with leaders to integrate AI into everyday processes
• Own the change management strategy for new AI and analytics capabilities, ensuring smooth rollout and sustained adoption
• Create and maintain self-service resources, documentation and governance frameworks that empower colleagues while maintaining quality and security
• Partner with HR to design career paths and capability frameworks that build internal analytics talent
• Track adoption metrics, measure value delivered and share outcomes that demonstrate return on investment

You will work across a wide range of teams and build strong relationships that make adoption of analytics and AI possible. You will partner with Technology leaders and operational experts to deliver solutions that transform how our colleague’s work. You will collaborate with Transformation and Enterprise Risk to ensure our priorities are joined up and focused on the right outcomes. You will work with Legal, Compliance, Data Protection and Internal Audit to keep us on the right side of regulations and safeguard what matters most. In this role you will also influence senior stakeholders all the way up to Board and ExCo level.

You will need:

• A proven track record of driving large scale analytics adoption in a complex retail or consumer-facing organisation
• Deep expertise in change management and building data-led cultures at scale
• Strong understanding of modern analytics platforms and tools, with hands-on experience in SQL, Python and BI tools
• Experience creating and delivering technical training for a wide range of audiences from executives to analysts
• Success in building and running centres of excellence that sustain capability improvement
• A clear track record of measuring business outcomes and value delivered from enablement initiatives
• Excellent influencing skills and the ability to drive behavioural change without direct authority
• Experience managing diverse teams including employees, contractors and partners to deliver at scale

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Company Pension
• Private Medical
• Company Bonus

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.