Haute Couture Sales Assistant

ELIE SAAB; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury fashion brand in the United Kingdom seeks a Haute Couture Sales Assistant to support the Sales Director in managing client requests and deliveries. The role involves coordinating client appointments, assisting with events, and handling administrative tasks. Ideal candidates will hold a relevant degree, have experience in luxury fashion, and possess strong IT and organizational skills. This position offers the opportunity to work in a dynamic and prestigious environment.

Qualifications

• Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field.
• 2+ years of experience in luxury fashion or high-end client relations.
• Proficiency in IT tools like Microsoft Office and Fashion GPS.
• Knowledge of fabrics, materials, embroidery, and HC production processes.

Responsibilities

• Assist the HC Sales Director with managing client requests and tracking deliveries.
• Coordinate events, client meet-and-greets, and other networking opportunities.
• Support Haute Couture Sales Agents when assisting clients.
• Handle invoicing preparation and provide daily reports on client interactions.

Skills

Client relations

Luxury fashion knowledge

IT proficiency

Flexibility for business travel

Organizational skills

Education

Bachelor's degree in Fashion Management or related field

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint)

Fashion GPS

Job description

Job Scope

The Haute Couture Sales Assistant is responsible for assisting the Haute Couture Sales Director with managing clients’ requests and following up on products’ delivery.

Main Duties and Responsibilities

• Coordinate with HC Sales Director on daily basis to consolidate client appointments.
• Assist the HC Sales Director during the appointments.
• Help and support any Haute Couture Sales Agent when needed, especially when they are assisting clients in the boutique.
• Consolidate and follow up with the HC Sales Director to track progress for each purchase.
• Report all exceptional requests and or changes that may occur to the HC order.
• Follow up on the order status of all HC clients.
• Coordinate with the Haute Couture Client Servicing department for sketches and embroidery.
• Maintaining the Haute Couture salon and display in accordance with the in-house standards.
• Coordinating the rotation of samples.
• Samples inventorying.

Customer Service

• Coordinate and participate in events, promotional launches, client meet-and-greets, and other networking opportunities.
• Organize client attendance at fashion shows, presentations, and exclusive brand events.
• Take, organize, and consolidate client appointments in an efficient manner.
• Process with client’s orders following our policy & procedure.
• Travel to clients for fittings, delivery, etc, if needed.

Haute Couture Production

• Follow-up with the Haute Couture Client Servicing department on the production process.
• Follow-up on delivery according to specifications.

Administrative Duties

• Coordinate the preparation of invoicing with the HC Sales Director.
• Provide daily reports detailing client appointments, nationalities, meeting outcomes, and order updates.
• Perform other job-related duties.

Qualifications

• Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field.
• 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations.
• Proficiency in IT tools : Microsoft Office (Excel, Outlook, Word and Power Point); Fashion GPS.
• Knowledge of fabrics, materials, embroidery, and HC production processes.
• Flexibility for business travel.