Hardware Engineer, IT

VINTED; City Of London; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

A leading second-hand fashion platform is seeking an IT Hardware professional to manage equipment across France and Europe. This role involves ensuring operational efficiency of IT systems, supporting colleagues, and traveling for business needs. The ideal candidate has IT hardware knowledge and strong communication skills in English and French. Competitive salary and a hybrid work model are provided.

Benefits

Share options programme

25 working days of holiday

Newest MacBook models

Digital mental health support

Home office support

Daily lunch allowance

Private health insurance

Team-building events

Monthly budget for shopping

Workation opportunities

Dog-friendly office

Qualifications

• Experience with IT infrastructure management.
• Comfortable with business travel across France and Europe.
• Willingness to learn and support colleagues.

Responsibilities

• Manage IT Hardware lifecycle across Vinted Go locations.
• Ensure operational status of Warehouse IT equipment.
• Support colleagues through ticketing system.

Skills

Understanding of IT hardware and software

Basic knowledge of Networks (WiFi, LAN)

Experience with logistics warehouse IT infrastructure

Written and spoken English

Written and spoken French

Job description

Brief info about Vinted

Our mission is to make second‑hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre‑loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

• Vinted Marketplace is Europe’s leading platform for second‑hand fashion and a go‑to destination for all kinds of pre‑loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
• Vinted Go enhances the shipping experience with a vast network of over 500,000 pick‑up and drop‑off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high‑value pieces.
• Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

As part of our broader IT team consisting of 50 people, you’ll be a part of the IT Hardware team, which looks after IT infrastructure and IT Equipment in all Vinted offices and warehouses across Europe.

The team’s goal is to ensure that the entire organization operates securely and efficiently. The IT Hardware team aspires to deliver world‑class space for every Vinted employee, which extends beyond the employee's desk and computer.

We aim to provide an outstanding experience at every step of the employee journey—from receiving a laptop at home to having an uninterrupted connection in the meeting room at the office. You will work with a team of engineers, as well as different departments and functions, to accomplish your goals and achieve our vision.

Responsibilities

Your responsibilities will mainly focus on French warehouses in Paris, Lyon, Lille, and future locations, IT infrastructure, and on‑site support services (workstations, network, warehouse IT hardware, i.e., handheld devices/scanners/label printers/servers), with frequent business trips to our locations across France and possibly Europe, and remote support for them.

In this position, you’ll

• Manage the lifecycle of IT Hardware equipment across Vinted Go locations across France and Europe: procurement, replacement, repairs, and disposal.
• Ensure that Vinted Go Warehouse IT equipment and services (printers, scanners, audio and video equipment, etc.) are operational.
• Support colleagues via the ticketing system and internal communication tools on hardware and services‑related topics.
• Work together with the team to build roadmaps for your area.
• Create valuable processes and procedures to help be more efficient, automate dull work.
• Handle daily operational activities, spare time for knowledge management and documentation.
• Co‑create together with different teams, stakeholders, and suppliers to improve our services and implement solutions.

About you

• Have a good understanding of IT hardware and software.
• Have basic knowledge of Networks (WiFi, LAN).
• Having experience with logistics warehouse IT infrastructure would be an advantage.
• You are comfortable traveling across France and Europe for business needs.
• Knowledge of the ITIL best practices or certification would be beneficial.
• Working with vendors and stakeholders is in your comfort zone.
• You are willing to help our colleagues with their IT struggles.
• Uncertainty is your motivation rather than a challenge.
• You are willing to learn and support your colleagues in their growth.
• You have great written and in‑person communication skills.
• A good command of the written and spoken English and French languages is a must to have.

Work perks

• The opportunity to benefit from our share options programme.
• 25 working days of holiday.
• Newest MacBook models.
• Digital mental and emotional health support and Employee Assistant Program (EAP).
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture.
• A daily lunch allowance.
• Private health insurance.
• Frequent team‑building events.
• A personal monthly budget for shopping on Vinted.
• The opportunity to spend up to 90 days per year – 21 of which can be spent working outside of the EU – on a workation.
• A dog‑friendly office.

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops, and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities, and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 40,000 - € 54,100 gross per year.