Hardware Engineer - Field Based

hireful; East Midlands; On-site; GBP 30,000; Full time

Job summary

A well-established technology company is seeking a Field-Based Hardware Engineer in the Midlands. In this role, you'll provide maintenance and installation support for Multi-Functional Devices, ensuring customer satisfaction and troubleshooting technical issues. The position offers excellent career development opportunities and a competitive salary of £30,000 plus benefits including holidays and a company car.

Benefits

25 Days Holiday + BH

Enhanced Pension Scheme

Life assurance

Healthshield

Employee discount platform

Qualifications

• Proven experience as an IT hardware technician.
• Exposure to Multi-Functional Devices (printing, scanning, copying).
• Full UK Driving License required.

Responsibilities

• Visit customers for maintenance of MFDs.
• Install and maintain equipment with a focus on customer satisfaction.
• Train customers on equipment use and troubleshoot issues.

Skills

Experience with MFDs

Troubleshooting skills

Customer service orientation

Job description

Are you an experienced IT hardware technician who has had exposure to MFDs such as printing, scanning and copying devices? Want to work for a company that will give you excellent career development opportunities?

Look no further.

Working for this well-established technology company as a field-based Hardware Engineer, your role involves visiting customers daily, undertaking both reactive and pre planned maintenance on a variety of different equipment falling under the Multi-Functional Devices (MFD) remit. You ll need exposure to dealing with printing, scanning and copying devices on both the hardware and basic software aspects.

Salary - £30,000 per annum + Company Car

Location Midlands (Ideally living in Derbyshire or Nottinghamshire)

Role Type Permanent / 9-5 / Mon-Fri

Benefits 25 Days Holiday + BH, Buy + sell holidays, Enhanced Pension Scheme, Life assurance, EAP, Healthshield, day holiday for xmas shopping in December, Variety of events, Employee discount platform, Cycle to work

The Role

• You’ll receive initial training on products specifics and then you’ll quickly move into the field, using your existing experience with MFPs and/or printers to deliver exceptional post-sales support.
• The role sees you installing and maintaining equipment, troubleshooting issues, and carrying out preventative maintenance to ensure peak performance and customer satisfaction.
• Your day-to-day will include resolving technical faults, advising customers, managing stock levels, completing accurate reports, and keeping in close contact with our call centre.
• You\'ll also train customers on equipment use, maintaining a professional, customer-focused approach at all times.
• A full UK Driving License is required to be considered for this opportunity.
• Sound like your kind of role? Apply today!