Hands-On Store Manager - Pets Retail Leader

Jollyes The Pet People; Cookstown; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Private Healthcare

Pension scheme

Discounts for staff

Development & training

Wellbeing & benefits

Time off & rewards

Job summary

Jollyes Pets in Cookstown is seeking a hands-on Retail Store Manager to lead daily operations, coach staff through live customer interactions, manage deliveries, and drive KPI performance across people, standards and financials. You’ll report to the Regional Manager, foster a strong sales culture, and stay out front with customers and colleagues.

A UK driving licence is required; 40 hours per week. The role offers a competitive package with up to £35k base salary plus up to £5k bonus, private

Qualifications

• Proven retail leadership on the shop floor.
• Experience coaching teams to deliver KPI targets.
• Strong customer service focus and business acumen.

Responsibilities

• Lead store operations and KPIs around people, standards, service and finances.
• Coach and develop the store team through live customer interactions.
• Drive sales, manage deliveries, and maintain high standards of pet care.

Skills

Retail management

Team leadership

Customer service

P&L management

Job description

Jollyes Pets in Cookstown is seeking a hands-on Retail Store Manager to lead daily operations, coach staff through live customer interactions, manage deliveries, and drive KPI performance across people, standards and financials. You’ll report to the Regional Manager, foster a strong sales culture, and stay out front with customers and colleagues.

A UK driving licence is required; 40 hours per week. The role offers a competitive package with up to £35k base salary plus up to £5k bonus, private