Hands-On Pet Store Manager - Lead & Drive Results

Jollyes; Omagh; Remote; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Private Healthcare

Enhanced pension scheme

Colleague discounts

Health & wellbeing support

Extra time off

Learning & development

David Lloyd membership discount

Job summary

Jollyes Pets in Omagh is seeking a hands-on Store Manager to lead daily shop-floor operations, coach the team, and drive performance. You will own customer experience, stock availability, and store standards, reporting to the Regional Manager and collaborating with peers to share best practices.

This role is field-based, hands-on, and physically active, with a strong focus on pet welfare and sales growth. Competitive salary with bonus potential and comprehensive benefits are provided.

Qualifications

• Experience leading a retail team on the shop floor.
• Demonstrated ability to coach and develop staff.
• Strong customer service focus and product knowledge.

Responsibilities

• Lead and coach the store team to deliver exceptional customer service.
• Manage KPIs including people, standards, and financial performance.
• Recruit, train, and develop staff; manage rota and performance.

Skills

Retail store management

People leadership

Customer service excellence

P&L management

Driving licence

Job description

Jollyes Pets in Omagh is seeking a hands-on Store Manager to lead daily shop-floor operations, coach the team, and drive performance. You will own customer experience, stock availability, and store standards, reporting to the Regional Manager and collaborating with peers to share best practices.

This role is field-based, hands-on, and physically active, with a strong focus on pet welfare and sales growth. Competitive salary with bonus potential and comprehensive benefits are provided.