Gym Operations & Member Experience Lead

JD GROUP; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness company in Bristol is seeking a Gym Manager to oversee operational excellence, maintain cleanliness, and provide outstanding member service. The ideal candidate will have management experience in the leisure industry and be passionate about customer satisfaction. Responsibilities include meeting sales targets, ensuring adherence to health and safety standards, and nurturing a motivated team. This role requires flexibility for early mornings and weekends.

Qualifications

• Experience in a management position within a leisure-related industry.
• Ability to manage a successful team effectively.
• Skilled in coordinating local marketing activity.

Responsibilities

• Responsible for the operational running of the gym at all times.
• Deliver outstanding member service and maintain cleanliness standards.
• Conduct safety checks and oversee gym facility operations.

Skills

Customer service passion

Inspirational leadership

Sales driving experience

Education

Level 2 Gym Instructor

Job description

A leading fitness company in Bristol is seeking a Gym Manager to oversee operational excellence, maintain cleanliness, and provide outstanding member service. The ideal candidate will have management experience in the leisure industry and be passionate about customer satisfaction. Responsibilities include meeting sales targets, ensuring adherence to health and safety standards, and nurturing a motivated team. This role requires flexibility for early mornings and weekends.