Gym Duty Manager - Flexible Hours & Member Growth

JD Sports Fashion PLC; Castleford; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Duty Manager to support daily club operations and deliver a safe, welcoming experience for members in Castleford. You will work with the management team to meet membership and commercial goals while upholding JD Gyms standards.

The role requires flexibility for early mornings, evenings and weekends, and a focus on safety, cleanliness and high service levels. You will coach staff and drive revenue opportunities within a customer-focused environment.

Qualifications

• Experience leading or supporting teams in leisure, fitness, hospitality or customer-focused settings.
• Strong commitment to delivering excellent member service and coaching colleagues.
• Must hold at least Level 2 Gym Instructor qualification.
• Experience driving membership growth, commercial performance and local marketing initiatives.
• Experience delivering operational, people leadership and commercial outcomes in fitness.

Responsibilities

• Oversee day-to-day club operations, including opening/closing duties.
• Flexible hours: early mornings, evenings and weekends as required.
• Ensure adherence to Health & Safety policies and company procedures.
• Uphold JD Gyms Brand Standards across the club.
• Perform regular safety checks and report defects to keep facilities safe.
• Support achievement of membership, revenue and commercial targets.
• Identify opportunities to grow secondary revenue streams.
• Maintain high cleanliness standards throughout the gym.
• Assist General Assistants in maintaining cleanliness across areas.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Foster a positive, supportive environment for colleagues and contractors.
• Undertake other duties or projects as required.
• Represent JD Gyms values in all member and colleague interactions.

Skills

Leadership

Customer service

Team development

Health & Safety

Education

Level 2 Gym Instructor

Job description

JD Sports Fashion PLC is seeking a Duty Manager to support daily club operations and deliver a safe, welcoming experience for members in Castleford. You will work with the management team to meet membership and commercial goals while upholding JD Gyms standards.

The role requires flexibility for early mornings, evenings and weekends, and a focus on safety, cleanliness and high service levels. You will coach staff and drive revenue opportunities within a customer-focused environment.