Gym Duty Manager: Lead Operations & Member Experience

JD Gyms; Huddersfield; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Staff discount

Résumé du poste

JD Gyms is seeking a Duty Manager to support the day-to-day running of the club, ensure safe and welcoming visits, and help achieve membership and commercial objectives. You will work with the management team to maintain high standards and lead colleagues in delivering excellent member service.

The role requires flexibility for early mornings, evenings and weekends, a strong focus on safety, and a commitment to upholding the JD Gyms Brand Standard across all duties and interactions.

Qualifications

• Experience leading or supporting colleagues within a leisure, fitness, hospitality or customer-focused environment.
• Strong commitment to delivering excellent member service and the ability to coach and develop colleagues.
• Must be qualified to at least Level 2 Gym Instructor.
• Experience contributing to membership growth, commercial performance, local marketing initiatives and team development.
• Experience supporting operational delivery, people leadership and commercial performance.

Responsabilités

• Take responsibility for the day-to-day operational running of the club, including opening and closing duties.
• Flexible approach to working hours, including early mornings, evenings and weekends.
• Ensure that all policies and procedures are adhered to.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks and report defects to keep facilities safe.
• Support achievement of membership, revenue and commercial objectives.
• Identify opportunities to grow secondary revenue streams.
• Maintain high cleanliness standards across the club.
• Deliver outstanding member service through professional interactions.

Connaissances

Member service

People leadership

Leisure fitness

Commercial awareness

Formation

Level 2 Gym Instructor

Description du poste

JD Gyms is seeking a Duty Manager to support the day-to-day running of the club, ensure safe and welcoming visits, and help achieve membership and commercial objectives. You will work with the management team to maintain high standards and lead colleagues in delivering excellent member service.

The role requires flexibility for early mornings, evenings and weekends, a strong focus on safety, and a commitment to upholding the JD Gyms Brand Standard across all duties and interactions.