Gym Duty Manager: Operations, Safety & Member Experience

Sweeping Corporation of America; Chatham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms is looking for a Duty Manager to support daily operations and ensure a safe, welcoming experience for all members at our UK clubs.

You will work with the management team to uphold brand standards, deliver outstanding service, and help drive membership growth and local commercial initiatives.

The role requires a Level 2 Gym Instructor qualification, flexible hours including early mornings, evenings and weekends, and a proactive approach to coaching colleagues.

Qualifications

• Experience leading or supporting colleagues in fitness or hospitality.
• Proven track record of delivering excellent member service.
• Experience contributing to membership growth and commercial aims.
• Willingness to work early mornings, evenings and weekends.

Responsibilities

• Oversee day-to-day operational running of the club, including opening/closing duties.
• Maintain JD Gyms policies, brand standards, and health and safety checks.
• Drive membership, revenue, and commercial objectives.
• Support colleagues and maintain high cleanliness and safety across the club.
• Represent JD Gyms values in all interactions.
• Assist with other duties and projects as required.

Skills

Leisure Fitness leadership

Customer-focused service

Staff coaching

Health & safety awareness

Level 2 Gym Instructor

Flexible scheduling

Education

Level 2 Gym Instructor qualification

Job description

JD Gyms is looking for a Duty Manager to support daily operations and ensure a safe, welcoming experience for all members at our UK clubs.

You will work with the management team to uphold brand standards, deliver outstanding service, and help drive membership growth and local commercial initiatives.

The role requires a Level 2 Gym Instructor qualification, flexible hours including early mornings, evenings and weekends, and a proactive approach to coaching colleagues.