Guest Welcome Host — Concierge & Team Player

Village Hotels - Wirral; Birkenhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A modern hotel chain in Birkenhead is looking for a reception team member to ensure a warm welcome for guests. You'll provide knowledge about the hotel and local area, proactively solve issues, and create memorable experiences. The role offers excellent training, healthcare benefits, and discounts on stays and food. Join an inclusive environment with flexible hours and be part of something special at the Village Hotel Club.

Benefits

Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Life Insurance

Company Pension scheme

Qualifications

• Personality and bags of it.
• A great memory for returning guests.
• A passion for delivering the best guest experience.

Responsibilities

• Create a warm and vibrant welcome for guests.
• Know every detail about the hotel and local area.
• Solve problems before they arise and deliver excellent service.

Skills

Strong communication

Proactive problem solver

Team player

Job description

A modern hotel chain in Birkenhead is looking for a reception team member to ensure a warm welcome for guests. You'll provide knowledge about the hotel and local area, proactively solve issues, and create memorable experiences. The role offers excellent training, healthcare benefits, and discounts on stays and food. Join an inclusive environment with flexible hours and be part of something special at the Village Hotel Club.