Guest Services Housekeeping Supervisor

Holiday Inn Blackpool-Housekeeping; Lancashire; On-site; GBP 24,000 - 30,000; Full time

Job summary

A premier hotel in Blackpool is seeking a Guest Services Housekeeping Supervisor to supervise a team and maintain high standards of cleanliness and hygiene. The ideal candidate will have supervisory experience in a hospitality setting, strong leadership skills, and excellent attention to detail. Responsibilities include organizing daily cleaning schedules, conducting inspections, training staff, and ensuring guest satisfaction. This is a fantastic opportunity to join a forward-thinking company focused on employee wellbeing and development.

Benefits

Discounted hotel room rates

Extra day's holiday for your birthday

Enhanced Maternity and parental leave

Course Sponsorship

30% F&B discount

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Proven experience in a supervisory or management role within housekeeping.
• Strong leadership skills to motivate and manage a team effectively.
• Excellent attention to detail for maintaining cleanliness standards.
• Organizational skills for managing schedules and inventory.
• Strong communication and interpersonal skills for effective teamwork.
• Knowledge of health, safety, and hygiene regulations.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Supervise the housekeeping team to ensure high cleanliness standards.
• Organize daily cleaning schedules based on occupancy.
• Conduct inspections of guest rooms and public areas.
• Train and develop housekeeping staff in cleaning techniques.
• Monitor stock levels for cleaning supplies and amenities.
• Collaborate with front office and maintenance departments.
• Handle guest requests and complaints efficiently.
• Enforce health and safety protocols for staff and guests.

Skills

Supervisory experience

Leadership skills

Attention to detail

Organizational skills

Communication skills

Knowledge of health and safety regulations

Flexibility to work various shifts

Job description

A premier hotel in Blackpool is seeking a Guest Services Housekeeping Supervisor to supervise a team and maintain high standards of cleanliness and hygiene. The ideal candidate will have supervisory experience in a hospitality setting, strong leadership skills, and excellent attention to detail. Responsibilities include organizing daily cleaning schedules, conducting inspections, training staff, and ensuring guest satisfaction. This is a fantastic opportunity to join a forward-thinking company focused on employee wellbeing and development.