Guest Services Host: Create Memorable Guest Moments

PPHE Hotel Group; Greater London; Hybride; GBP 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Salary £13.15/hr

F&B discount 50%

30 days holiday

Two free meals/day

Wagestream access

Refer a Friend £750

BenefitHub discounts

Vitality at work

Ride to Work

Season ticket loans

EAP access

Uniforms included

Staff parties

Résumé du poste

Park Plaza is seeking a Guest Services Host/ess to be the first and last point of contact for guests, delivering a tailored experience with a can-do attitude. You’ll help create memorable stays by handling requests promptly and with genuine care.

Strong English communication and a friendly, professional demeanor are essential. This role offers a welcoming team environment with comprehensive benefits and growth opportunities within Park Plaza.

Qualifications

• Excellent interpersonal skills and ability to connect with guests.
• Strong command of English and clear communication.

Responsabilités

• Greet guests and handle requests in a courteous, proactive manner.
• Maintain effective communication with guests and hotel team.
• Assist with switchboard or guest services tasks as needed.

Connaissances

Interpersonal skills

English proficiency

Customer service

Description du poste

Park Plaza is seeking a Guest Services Host/ess to be the first and last point of contact for guests, delivering a tailored experience with a can-do attitude. You’ll help create memorable stays by handling requests promptly and with genuine care.

Strong English communication and a friendly, professional demeanor are essential. This role offers a welcoming team environment with comprehensive benefits and growth opportunities within Park Plaza.